Design Specialist; BILINGUAL​/Spécialiste en conception; BILINGUE

Design Specialist (BILINGUAL)/Spécialiste en conception (BILINGUE) – AVI‑SPL Canada

Location:

Montreal, Ottawa, Toronto

AVI‑SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, including award‑winning managed services.

The Design Specialist transforms customer needs into actionable solutions through system design and detailed documentation. You will work closely with sales team members, including Account Managers, to understand client requirements, identify potential risks, and communicate with stakeholders. This role involves presenting solutions and explaining complex technical designs in a simple way that helps customers clearly see how the solutions meet their needs.

By creating accurate, comprehensive design packages, you ensure the project team has the details needed for successful execution. Strong problem‑solving skills that balance addressing customer desires and satisfaction with internal business needs are essential. The Design Specialist takes ownership and responsibility for the accuracy and feasibility of designs ensuring successful project execution through collaboration and support. This role will be primarily responsible for the technical components of RFP responses and bid proposals.

• Collaborate with Account Managers to understand customer requirements and translate them into functional system designs.
• Participate in client discussions to explain design concepts and demonstrate how proposed systems meet their needs.
• Provide labor estimates and material requirements to support the sales proposal creation.
• Develop and maintain comprehensive design standards packages tailored for large and repeat customer accounts.
• Develop detailed system documentation, including a bill of materials, conceptual block diagrams, infrastructure plans, and scopes of work.
• Determine infrastructure requirements such as power, data, and conduit during pre‑sales efforts and coordinate with general contractors.
• Assess project risks, account for site conditions, scheduling requirements, and dependencies.
• Review pre‑construction documentation to ensure clarity and alignment with project objectives.
• Coordinate with vendors, architects, consultants, and contractors to align designs with project constraints during design development.
• Support project teams during implementation and provide technical input as needed.
• Perform additional tasks as required to support the team and organization.

• Strong problem‑solving skills.
• Customer‑focused mindset.
• Effective stakeholder communication.
• Detail‑oriented.
• Experience working in cross‑functional teams.
• Ability to meet deadlines and manage priorities independently.
• Self‑directed learning habits.
• 3‑5 years of experience in audiovisual system design or integration.

• Proficiency in design and configuration of AV systems.
• Working understanding of IP networking.
• Familiarity with AV/IT industry standards such as AVIXA, ANSI/TIA.
• Familiarity with CAD tools (e.g., AutoCAD, Bluebeam Revu).
• Familiarity with power, data, and conduit infrastructure.
• Two or more relevant audio/DSP certifications.
• Valid driver’s license.
• High school diploma or equivalent.
• Must be bilingual in English and French.

• Formal education in Electronics, Engineering, or related field.
• AVIXIA General CTS certification.
• Experience with enterprise VC solutions (Zoom, Microsoft Teams, Google Meet, Cisco Webex).
• Field knowledge of on‑site project work.

• Medical benefits, including vision and dental.
• Paid holidays and PTO.
• Enjoyable and dynamic company culture.
• Training and professional development opportunities.

AVI‑SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI‑SPL reserves the right to alter work hours and location as necessary.

Mid‑Senior level

Full‑time

Design, Art/Creative, and Information Technology

IT Services and IT Consulting