Intermediate​/Senior Accident Benefits Advisor

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** Intermediate/Senior Accident Benefits Advisor
**** Intermediate/Senior Accident Benefits Advisor
** locations

Toronto    posted on Posted Today    job requisition idR-151431    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. We’re looking for Healthcare Service Advisors to join our Healthcare Services team to ensure timely and equitable resolution of sophisticated Accident Benefit claims.

Come join our team!
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* What you’ll do:

***** Interpret insurance contracts, resolve policy coverages, establish and adjust reserves in accordance with corporate guidelines
* To appropriately handle Accident Benefits claims according to individual authority, knowledge and expertise**.
*** Acquire investigative reports, independent medical examination where appropriate, statements from insured's/witnesses and other specialists as required
* Educate customers and providers of any new auto reform changes
* Ensure all aspects of the claim process are handled optimally and within company guidelines
* Assist in resolving claims issues with respect to interpretations, as they relate to the legislation and settlement negotiations
* Ensure service levels and quality standards are met by approved specialists
* Educate our insureds about Premiere Healthcare network
* Attend and actively participate in training and file clinic sessions
**** What you’ll bring:
***** College Diploma/ Associate Degree or similar experience
* 2+ years of Accident Benefits insurance claims handling experience is required required
* Large Loss experience is preferred
* Post-secondary Education (College Diploma or Bachelor Degree) in related field.
* CIP or working towards CIP is required for licensing
* Excellent customer services skills
* Excellent communication skills
* Ability to learn and adapt to a fast paced environment
* Good organization skills
* Ability to adapt and work within various computer programs, databases and software
** What you’ll get:*
* * The salary band for this position ranges from $45,600.00  to $84,600.00  Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
* Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
* Outstanding Career Development opportunities.  
* We’ll support your professional development education.
* Competitive vacation package with the option to purchase 5 extra days off per year  
* Employee driven programs  focused on gender, LGBTQ+, origins, diversity and inclusion  
* Corporate wellness programs to support our employees’ physical and mental health
* Hybrid flexible work model Please note that we may use AI tools to help us through the recruitment process. This is an  existing  position which has been posted both internally & externally. Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged.

This process applies throughout your career with Aviva Canada.#LI-LM1
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