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Technical Support HelpDesk/Support

On-site Warranty & Product Support Specialist

Job in Markham, Ontario, Canada
Listing for: Genuine Comfort
Full Time position
Listed on 2026-03-02
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading HVAC distributor in York Region is seeking a Warranty & Product Support Associate to deliver a high-trust and efficient warranty and support experience for customers in the USA while providing backup for Canada. The role requires strong customer service skills, technical troubleshooting ability, and experience with Zendesk. In this full-time position, you'll manage warranty claims, training, and vendor relationships to enhance operational efficiency and customer satisfaction.
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