Director, Data Strategy & Analytics; Field Service Operations

Overview

Get AI-powered advice on this job and more exclusive features. Working with one of the top financial clients, this role calls for a Director, Data Strategy & Analytics (Field Service Operations) who will lead the design, development, and execution of KPIs, business intelligence, analytics, and insights to support Sales, Customer, and Field operations. The successful candidate will partner with business units and IT.

This role will shape the enterprise data strategy, drive adoption of self-serve analytics, and leverage AI/ML to deliver actionable insights.

• Lead and mentor a high-performing analytics team.
• Develop and deploy BI tools, dashboards, and AI/ML insights.
• Partner with business leaders to gather requirements and solve data-driven challenges.
• Collaborate with IT on data platform strategy and governance.
• Establish performance measurement standards for analytics adoption.

• 10+ years in analytics/reporting, including B2C experience.
• 5+ years in management with proven leadership success.
• Expertise in cloud data platforms (Azure/Fabric preferred) and SQL databases.
• Proficiency in Python, R, ML algorithms, and Data Governance tools.

Beach Head is an equal opportunity agency and employer. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.

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• Markham, Ontario, Canada

• Director

• Full-time

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