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Technical Support

Tier 2 Product Support Engineer

Job in Markham, Ontario, Canada
Listing for: Jonas Software - Canada
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A software solutions provider in York Region is looking for a Product Support Technical Specialist. This role requires expertise in SQL and the ability to tackle complex technical issues. The successful candidate will own escalated problems, work closely with engineering teams, and contribute to client communication during critical incidents. Strong analytical skills and a commitment to continuous improvement are essential for this position.

Join us to play a direct role in enhancing customer experience and platform stability.
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