Inside Sales Manager - Technology Sales
At IBM Global Sales, leaders play a pivotal role in shaping the future of our business, our clients, and our people. We combine innovation, collaboration, and deep expertise to help organizations solve their most complex challenges. As a Manager of Technology Sales, you will lead a team of driven Brand Sales Specialists (BSS), guiding them as they build trusted relationships, co‑create innovative client solutions, and grow IBM’s strategic footprint across industries.
Success in this role is rooted in empathy, coaching excellence, and strategic execution. You will empower your team with the tools, clarity, and inspiration they need to exceed expectations—while fostering a culture grounded in learning, accountability, and shared success.
Responsibilities- Lead a team of Brand Sales Specialists in engaging clients early in their buying journey and driving adoption of IBM’s technology solutions.
- Team Leadership &
Coaching:
Provide weekly coaching and mentoring, foster a high‑performance culture, conduct 1:1s, pipeline reviews, and quarterly business reviews. - Sales Strategy & Execution:
Build and execute territory strategies aligned to business priorities, guide team to identify, qualify, and progress opportunities, and ensure consistent use of IBM’s sales methodologies and partner ecosystem. - Stakeholder & Ecosystem
Collaboration:
Partner with Brand Technical Specialists, SDRs, and product leaders, serve as a trusted advisor, and encourage collaboration across IBM Canada and the broader IBM ecosystem. - Operational Excellence:
Track and analyze team performance metrics, drive consistency in forecasting, pipeline hygiene, and lead A/B testing of outreach strategies. - Client Engagement & Advocacy:
Support team members in key client meetings, escalations, and strategic pursuits, champion a customer‑centric approach, and help sellers articulate IBM’s value proposition. - Spend time in the workplace a minimum of three days a week, subject to business needs.
- Associate's Degree/College Diploma
- Associate's Degree/College Diploma
- 3+ years in technology sales leadership OR 5+ years as an individual contributor in B2B technology sales with demonstrated leadership capabilities.
- Proven track record of coaching and developing high-performing sellers.
- Experience driving outbound pipeline generation motions and managing high‑activity sales environments.
- Strong ability to influence client decisions and navigate complex customer needs.
- Demonstrated experience using data to guide decisions and optimize seller performance.
- Experience leading teams selling software, hardware, cloud services, or enterprise IT solutions.
- Familiarity with IBM’s technology strategy, product portfolio, and competitive landscape.
- Knowledge of social selling, digital prospecting techniques, and modern sales tools.
- Prior experience leading hybrid, distributed, or early‑in‑career sales teams.
IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
AdditionalDetails
- Must have the ability to work in Canada without sponsorship.
- Job Title:
Inside Sales Manager – Technology Sales - Job
- Location:
Markham, Canada - Work Arrangement:
Hybrid - Employment Type:
Regular - Salary: $135,400 – $232,200 per year
- Position Type:
Professional - Travel:
Up to 20% or 1 day a week - Shift: General (daytime)
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