Platform Engineer,Veeva Vault Promomats and MedComms Job Markham area,Ontario Canada,IT/Tech

Responsibilities :

Platform Development and Configuration:
Design, develop, and configure business platforms to meet the specific needs of our organization. This could involve programming, configuring settings, and integrating various software solutions.

System Integration:
Ensure seamless integration between different business platforms and systems (e.g., integrating Veeva CRM and Veeva Vault Promomats/Med Comms) to enhance data flow and business processes.

Performance Monitoring and Optimization:
Regularly monitor the performance of business platforms, identify bottlenecks, and implement optimizations to improve efficiency and user experience.

User Support and Training:
Provide technical support to platform users, resolve issues, and conduct training sessions to ensure users can effectively utilize the platforms.

Initiative Execution:
Actively participate in and contribute to various initiatives, applying your specialized skills to achieve the objectives and expected Value. Contribute to the ongoing realization of Value from these enterprise platforms through continuous integration and deployment.

Collaboration:

Work collaboratively with team members within the subdivision and across other digital and business units.

Continuous Learning:
Engage in continuous learning and professional development to stay abreast of the latest trends and technologies in a specific area of expertise.

Innovation:
Contribute innovative ideas and approaches to enhance project outcomes and digital capabilities.

Reporting:
Regularly report on the progress of the various Value Teams and outcomes to your Capability Lead and team members.

Problem-Solving:
Employ analytical and problem-solving skills to overcome project challenges and deliver effective solutions.

Quality Assurance:
Ensure the highest quality and consistency in the work delivered.

Requirements

Qualifications:

Required

Veeva Vault Platform Certified Administrator

Minimum 3 years of hands-on experience configuring and supporting Veeva Promomats and Med Comms at a life science company.

Deep knowledge of the full lifecycle of promotional content and scientific content, including content creation, review and approval, digital asset management (DAM), claims management, and modular content. and how Veeva Vault platform support these processes.

Deep technical knowledge in the integration of Veeva Vault Promomats/Med Comms with Veeva CRM to automate the distribution of content to CLM and Approved Email modules in Veeva CRM.

Deep technical knowledge in using Vault APIs, for example to integrate Vault with Adobe Experience Manager for web digital asset management, and Adobe Marketo for digital campaign management.

Experience in supporting content development teams, including the creation of modular content.

Experienced in building Vaults reports and dashboards.

Subject Matter Expertise:
Possess a strong understanding of Life Sciences/ Pharma industry across Commercial, Manufacturing and Medical domains.

Cross-Cultural

Experience:

Work experience across multiple cultures and regions, facilitating effective collaboration in diverse environments.

Innovation and Creativity:
Ability to think innovatively and propose creative solutions to complex technical challenges.

Preferred

Certified Veeva CRM Administrator

Experience in integration software such as Mule Soft

Experience in RESTful APIs

Agile Champion:
Adherence to Dev Ops principles and a proven track record with CI/CD pipelines for continuous delivery.

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Platform Engineer, Veeva Vault Promomats and MedComms