Infrastructure Support Engineer
Job in
Markham, Ontario, Canada
Listing for:
Computer Talk
Full Time
position
Listed on 2026-01-15
Job specializations:
-
IT/Tech
Systems Engineer
-
Engineering
Systems Engineer
Job Description & How to Apply Below
Role: Infrastructure Support Engineer
Location: Markham, ON
About us:
Computer Talk is growing at a rapid rate and we are looking for exceptional talent to add to our team. The environment is dynamic, challenging, exciting, and rewarding. We attribute our success to the quality of the staff we bring on board. We have designed, deployed, and supported contact center and Unified Communication solutions for more than 400 clients worldwide. Established in 1987, Computer Talk is headquartered in Markham, with sites in, Montreal, and Chicago.
We are one of the most successful providers of Cloud Hosted Contact Center and Unified Communication Solutions in Canada. Our ice suite of products are used in major contact centers globally. With continuous expansion on the horizon we are looking for candidates who are open minded and have a good attitude and aptitude to try new things.
About You:
Computer Talk has an immediate opening for an Infrastructure Support Engineer in our Markham head office. The right candidate will be able to design, engineer, build and support world class redundant voice/data centers, as well as work as part of a team to support our complete product line.
Qualifications for the Role:
Hands on experience in System administration including Virtualization technology: VMware vSphere, vCenter, vSAN, NSXWindows server administration, deployment and performance tuningExperience deploying and supporting Skype for Business 2015 and/or 2019Experience with Cisco firewalls/routers/switchesKnowledge and Understanding of PCI-DSS compliance.Experience with SQL clustersExperience with SIP and VoIPExperience with internet packet security and troubleshootingExperience with Network Operation Management and troubleshootingExperience with SBC’s (troubleshooting, service provider environments, gateways)Advanced experience in Storage technology - NAS, SAN (EMC, Dell) hardware maintenance and trouble shootingExperience in Storage technology - NAS, SAN (EMC, Dell) hardware maintenance and trouble shootingGeneral knowledge of Networking technologies (i.e. TCP, Load Balancing, Routing, Switching, Firewalls, WPA with RADIUS)Position Requirements:
Direct Customer Exposure/ExperiencePositive Phone MannerSome overtime/on-call requiredTravel Required (
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