Who we are Founded in 2010, Genuine Comfort is a leading distributor of Air Conditioners (AC) and Packaged Terminal Air Conditioners (PTAC) across Canada & Mid-North USA.
We are dedicated to “Delivering Comfort Consistently” to hospitality, commercial, and multi-family markets. We accomplish this through exceptional product availability, local warehousing, best-in-industry warranty and a dedication to on-time error-free delivery of room cooling products.
Our impact is felt in hundreds of thousands of apartments and hotel rooms, with a visionary goal to surpass 60,000 units sold annually by 2030.
Over the last four years, we have grown through strategic acquisitions of proven industry players, increased our product capacity and lineup, expanded our reach and distribution capabilities, have been featured multiple times in the Globe and Mail's Canada's fastest-growing companies list and surpassed our 2023 vision 26 months ahead of schedule. Who we need Reporting to the Director of Product, we are hiring an Associate Product Manager (APM).
As our new APM, you will manage Vendor-Led and Collaborative Product Developments, ensuring specifications, compliance standards, and timelines are met.
By coordinating market research, facilitating prototype testing, and analyzing after-sales feedback, you will ensure products meet customer needs, adhere to industry regulations, and contribute to the company’s overall objectives.
You will maintain quality control, assist with documentation and research to create a strong product-market fit, and provide technical support across departments, including sales, marketing, operations, finance, and customer support.
This is a full-time position, working on-site in the Markham, Ontario office. Who you are You are a driven and adaptable product professional who thrives in fast-paced, high-growth environments.
You take initiative, move projects forward confidently, and handle ambiguity with ease.
Comfortable juggling multiple priorities, you combine analytical rigour with practical problem-solving, turning research and data into actionable insights.
Collaborative and communicative, you clearly share updates, escalate issues when necessary, and foster strong relationships with both internal teams and external vendors.
You learn quickly, embrace challenges, and consistently pursue better ways to achieve results, making an impact across the full product lifecycle.
What’s in it for you Meaningful impact.
You will play a critical role across the full product lifecycle, from concept through after-sales, ensuring products meet compliance, quality, and customer expectations.
Your work will directly influence product-market fit, customer satisfaction, and the success of the product portfolio.
Ownership and autonomy.
This is a hands-on role with real responsibility.
You will own meaningful components of product development, compliance, and quality, with the autonomy to move work forward, make informed decisions, and see the tangible impact of your contributions in the market.
Technical depth and broad exposure.
You will work closely with every major department while building deep, practical knowledge of HVAC products, compliance standards, and real-world performance.
By working directly with physical units, vendors, and after-sales data, you will gain end-to-end exposure to how products are developed, launched, supported, and improved.
Career growth.
This role is ideal for someone eager to grow into a senior product position.
You will gain hands-on experience with compliance, prototype testing, market research, and cross-functional collaboration, building a strong foundation for long-term growth in product management.
What you will do:
Product development.
You will manage Vendor-Led (VPD) and Collaborative Product Developments (CPD) approved by the Director of Product, tracking vendor progress, validating prototypes, and capturing tasks in (or an equivalent platform).
You will take decisive action even when all information is not perfectly defined.
Compliance.
You will oversee product compliance and certifications (AHRI, Energy Star, ETL, UL, CSA), ensuring timely applications and accurate…
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