Job Description & How to Apply Below
This job is with Quadient, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Company Description At Quadient , we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.
Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.
It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.
Job Description Sales Development Manager (Hybrid – 2 days per week in our Markham office)
Quadient is looking for a hands-on, people-first Sales Development Manager to lead our NORAM SMB Financial Automation SDR team. This team drives qualified pipeline for Quadient’s AP and AR automation solutions across SMB and mid-market segments through inbound, outbound, and account-based strategies.
In this role, you’ll manage day-to-day execution, coach SDRs to peak performance, and collaborate cross-functionally to ensure alignment on territory, campaign, and qualification strategy.
This isn’t just a tactical leadership role — it’s an opportunity to inspire, develop, and grow talent . You’ll bring structure, clarity, and motivation to the team, fostering a culture built on curiosity, accountability, and results.
Lead, coach, and develop a high-performing team of SDRs supporting SMB and MM Financial Automation in NORAM
Drive execution across inbound, outbound, and ABM motions
Provide one-on-one coaching and development to help SDRs grow and achieve goals
Implement scalable personalization frameworks to enhance outreach effectiveness
Partner with Sales on territory alignment and opportunity management
Collaborate with Marketing and Demand Generation on campaigns and insights
Reinforce adoption of cadences, playbooks, and sales enablement tools
Leverage data and reporting to track activity, conversion, and pipeline performance
Partner with Global SDR Operations and AI Program Managers to ensure team readiness on new automation tools
Promote continuous learning and contribute to structured onboarding and training programs
Qualifications 4+ years of B2B Sales Development experience
1–2+ years managing SDRs or team leads
Proven ability to coach and develop top-performing teams
Strong process and operational discipline
Experience driving pipeline through outbound, inbound, and ABM programs
Skilled with tools like Salesforce, Salesloft (or similar), Linked In Navigator, Orum, Gong , and interested in AI-driven tools
Excellent communicator and collaborator
Experience in SaaS, automation, or financial technology is a plus
A passionate coach who loves helping people grow
Known for spotting potential, providing actionable feedback, and fostering career development
Process-oriented, bringing consistency and structure to outreach, qualification, and follow-up
Data-driven and analytical, using insights to identify performance gaps
Collaborative and trusted by Sales, Marketing, and Operations teams
Motivational leader who knows how to keep remote and hybrid teams engaged
Empathetic, energetic, and driven — with high expectations and strong integrity
This position has a salary range of $85,000.00 -$ CAD.
Additional Information Rewards & Benefits
Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.
Smart Work at Quadient
At Quadient,…
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