Accounts Receivable Clerk

We are looking for a meticulous Accounts Receivable Clerk to join our team in Markham, Ontario. In this role, you will focus on managing customer deductions, resolving payment discrepancies, and ensuring accurate financial records. This position demands strong analytical skills, effective communication, and a proactive approach to identifying and addressing issues.

Responsibilities:

• Process customer deductions, including audits and adjustments, to maintain accurate account records.

• Make collection calls to resolve outstanding balances and address payment inconsistencies.

• Investigate and resolve short payment deductions, such as issues with shortages, damages, or pricing discrepancies.

• Research and manage deductions related to customer fines, collaborating with internal teams to find solutions.

• Communicate with customers and brokers to resolve complex deduction matters with efficiency and professionalism.

• Identify and address unauthorized deductions, including initiating repayment requests and analyzing trends to prevent recurrence.

• Implement process improvements to optimize workflows and minimize deduction volumes.

• Use sales data and promotional reports to validate and apply deductions accurately in relevant systems.