Senior Insider Training Analyst Job Markham area,Ontario Canada,Finance & Banking

Description

We're seeking a highly motivated and detail oriented progressional to join the Insider Threat Management Operations Support team. Insider Threat Management is a centralized, first-line of defense, responsible for detecting, investigating and addressing insider risk related concerns across the Bank. The Operations Enablement team supports Insider Threat Management and the Enterprise with insider risk education and awareness.

As a part of this team, you will develop and deliver training and communications and perform routine maintenance of program assets. You'll also provide support to the organization by operating a shared mailbox.

Key responsibilities

Follow published policies, standards, procedures and resource documents

Support end-to-end development of training and communications

Provide subject matter expertise and identify, design and implement solutions

May lead workstreams by acting as a subject matter expert for medium scale deliverables

Communicate with, and gather and discuss feedback from, cross functional partners

Deliver training to audiences of all sizes through virtual or in-person facilitation

Assess support requests, consult with requesters and recommend solutions

Evaluate training effectiveness survey results and develop action plans

Identify and execute continuous improvement opportunities

Ensure the program is well managed, meets business priorities, and complies with internal / external requirements

Exercise discretion in managing communication / correspondence, information and all matters of confidentiality

Protect the interests of the organization – identify and manage risks, and escalate non-standard, high-risk transactions / activities as necessary

Be knowledgeable of and comply with Bank Code of Conduct

Participate as a member of the team, support a positive work environment and ensure timely communication

Experience and education

Undergraduate degree preferred

Broad and deep knowledge of business and risk and control environment

Strong with the Microsoft Suite of Technologies - MS Word, PowerPoint, Office, etc.

5+ years of relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.

We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential.

Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It…


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