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Warranty & Support Lead — Rapid Customer Care

Job in Markham, Ontario, Canada
Listing for: Genuinecomfort
Full Time position
Listed on 2026-01-14
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 70000 - 80000 CAD Yearly CAD 70000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading HVAC distributor in Markham seeks a Warranty & Support Lead to enhance customer satisfaction through effective warranty management. The role involves overseeing the support process, analyzing warranty trends, and managing Zendesk operations. Candidates should possess strong analytical skills, experience in customer support, and the ability to communicate effectively. Competitive salary ranges from $70,000 to $80,000 annually, with a bonus.

Join a collaborative and growth-focused team dedicated to delivering exceptional service.
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