Bilingual Customer Support Specialist

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This range is provided by Quantum Management Services Ltd.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

CA $36.00/hr - CA $36.00/hr

Position: Bilingual Customer Support Specialist
Location: Markham
Salary: $36 per hour
Schedule: Hybrid - 3 days in office / 2 days remote
Job Type: 1-year contract with strong potential to go permanent
Our client is looking for a Bilingual Customer Support Specialist (English/French) to join their high-performing team in Markham. If you're passionate about delivering exceptional customer experiences and thrive in a fast-paced, collaborative environment, this hybrid opportunity could be the perfect fit.

• Provide bilingual phone and email support.
• Process orders accurately and follow through to resolution.
• Assist new customers and support online ordering.
• Collaborate with teams to enhance the customer experience.
• Maintain high service standards.

• Bilingual fluency in French and English.
• Post-secondary education.
• Contact center experience seen as an asset.
• Knowledge of SAP ECC or similar systems.
• Team player with attention to detail and tech-savvy.

Be part of a dynamic, supportive team where your skills are valued, your ideas count, and you help deliver outstanding customer experiences every day!

Please send a Word version of your resume to Angela Quinlan at .

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