About Mind Games
Mind Games is North America’s premier specialty retailer "Where Creative Minds Come to Play!" With stores across Canada and the U.S. and a growing E‑commerce presence, we offer a wide range of games, toys, puzzles, and collectibles for every age and occasion. We don’t just sell fun, we create opportunities for people to express themselves through their passions.
We’re opening our doors to new talent! If you’re ready to bring your expertise and creativity to a fast‑paced, playful environment, this is your chance to become one of the minds behind Mind Games.
What You’ll DoAs a Senior E‑commerce Specialist, you will oversee the daily operations of our online store, manage product listings, optimize user experience, and ensure seamless order processing through Mind Games websites. You’ll also work closely with our finance and warehouse teams to align inventory, pricing, and reporting through Net Suite.
- Manage and maintain the Woo Commerce platform: product uploads, pricing, inventory sync, plugin integrations
- Oversee Net Suite workflows related to e‑commerce: order flow, inventory updates, reporting, and reconciliation
- Monitor site performance, troubleshoot errors, and coordinate with developers for technical fixes
- Collaborate with marketing to launch promotions, banners, and seasonal campaigns
- Analyze sales data, conversion rates, and customer behavior to inform strategy
- Ensure accurate order flow, fulfillment coordination, and customer communication
- Implement SEO best practices and optimize product pages for discoverability
- Maintain compliance with tax, shipping, and privacy regulations across provinces
- Provide daily task updates and end‑of‑day completion reports to senior leadership
- 4+ years of experience managing Woo Commerce or similar e‑commerce platforms
- Hands‑on experience with Net Suite, especially in inventory, order management, and reporting modules
- Strong understanding of Word Press, plugins, and integrations (e.g., payment gateways, shipping modules)
- Experience with Google Analytics, Meta Ads, and email marketing platforms
- Detail‑oriented with strong organizational and time‑management skills
- Excellent communication and cross‑functional collaboration abilities
- Familiarity with Canadian retail compliance and bilingual communication (English/Farsi) is a plus
- Advanced Excel/Google Sheets skills and strong analytical capabilities
- Knowledge of other marketplaces like and Best is a plus
- Salary: $70,000–$75,000 per year
- Business casual dress code
- Employee discount on all the fun stuff
- Work surrounded by products and people you love
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