Director Sales Operations

Senior Resource Specialist | Resource Management

Join an innovative and consultative Sales Organization that has their sights set on helping our clients unlock the project development and execution opportunities across their capital project programs. The status quo needs not apply; the position requires a transformative leader, pragmatic thinker, customer‑oriented and solution‑seeking person that will help enable team and client success.

PTAG is embarking on a transformative shift toward a unified Revenue Operations (Rev Ops) methodology in 2026. The Director of Sales Operations will architect, ope rationalise, and scale the revenue engine that powers our consulting business. This role aligns Marketing, Sales, Finance and Project Delivery under shared processes, data standards and performance metrics to drive quality of services, employee satisfaction, predictability and profitable growth.

We seek project professionals who will align with our corporate mission, vision and values.

To help our clients ensure successful delivery and efficient operation of their major capital projects. Our goal is to employ innovation and strategic thinking by capital project subject‑matter experts to deliver optimum project results.

To help our clients become global leaders in the selection, planning and execution of their capital and sustaining projects.

• Safety:
  The safety of our employees, suppliers and clients is our top priority.
• Collaboration:
  
  Creating true partnerships with our clients and service providers.
• Leadership:
  Improving project performance through the application of best practices.
• Accountability:
  Being accountable to our clients for every aspect of engagement.
• Client Satisfaction:
  Delivering 100% client satisfaction on every project.
• Integrity:
  Open and clear communication in every aspect of our business.

Markham, ON

Full Time

The Director, Sales Operations provides the operational leadership, structure and governance required to support PTAG’s revenue growth strategy. As PTAG transitions toward a unified Revenue Operations (Rev Ops) approach in 2026, this role ensures that Sales, Marketing, Resourcing, Operations, Finance and Delivery work together through coordinated processes, shared metrics and clear performance expectations.

Reporting to the Partner – Business Development, the Director is responsible for sales administration, revenue planning, forecasting governance and the development of standardised sales processes, playbooks and reporting structures. This role strengthens PTAG’s sales discipline, supports territory and account planning and provides visibility into performance to improve predictability and decision‑making.

The Director collaborates closely with Service Line Leads, Regional GMs, Industry Leads, the CFO, Partner – Operations, Partner – Resourcing & Professional Services and the Business Process Analyst to ensure that revenue processes align with the PTAG Quality Management System (ISO 9001:2015) and the company‑wide process review and productivity improvement programme.

This role will serve as the operational lead and day‑to‑day owner for PTAG’s Revenue Operations Framework Strategic Project, ensuring implementation, adoption and continuous improvement across the company.

• Rev Ops Strategy, Planning & Governance
• Revenue Lifecycle Optimization
• Data, Systems and Reporting
• Forecasting, Analytics & Planning
• Enablement, Training & Process Documentation
• QMS Integration & Enterprise Process Improvement
• Cross‑Functional Collaboration

• Sales Management, Administration & Support
• Provide operational support to the sales team including pursuit coordination, tracking, territory planning and performance reporting.
• Manage the pursuit, proposal, account‑management and sales administration team and processes across all regions.
• Coordinate quarterly sales target reviews and ensure data submissions are accurate, consistent and timely.
• Collaborate with the business development team to open sales channels for new and existing customers.
• Support preparation of materials for sales meetings and enterprise sales…