Manager, Clinic Solutions; GI​/Hep

Department: Clinic Solutions (GI/Hepatology)

Work Location: Remote, Canada

Work Hours: Mon-Fri Standard business hours

Work Arrangement: Remote

Travel Required: 30% throughout Canada

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross‑functional teams.

Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

• We are 100% Canadian with locations across the country
• State‑of‑the‑art facilities to provide high‑quality products and services
• The opportunity to be a part of a winning, high‑performing team
• Collaborative, engaging workplace culture –we are passionate about our people!
• Flexible working environment that promotes a healthy work‑life balance
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
• High‑growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry‑leading, in‑house corporate training offered throughout the year

The Clinic Solutions Manager is a commercially accountable, relationship‑led role responsible for the performance, growth, and long‑term success of Sentrex’s clinic partnerships. This individual serves as the primary relationship owner and point of accountability for assigned accounts and is directly responsible for driving revenue growth within their portfolio.

In the first year, this role will be primarily aligned to IBD and Hepatology clinic partnerships, with the opportunity to expand into additional therapeutic areas over time as the business evolves.

This is an individual contributor role by design. The Clinic Solutions Manager operates with a high degree of autonomy and is expected to influence outcomes through credibility, judgment, and execution - not formal authority. Success requires proactive ownership, strong commercial instincts, comfort working with data, and the ability to navigate complex clinical and operational environments.

• Serve as the primary relationship owner for assigned clinic and physician accounts.
• Own revenue performance across the portfolio, including achievement of defined annual growth targets.
• Develop and execute account‑level growth plans focused on expanding utilization, improving referral capture, and deepening partnerships.
• Monitor prescription trends, drug utilization, reimbursement activity, and revenue performance to identify risks and growth opportunities.
• Take full accountability for account‑specific challenges - identifying issues early, developing solutions, and leading implementation to resolution.

• Work closely with Sentrex nurses, PCNs, pharmacy teams, and Therapeutic Area Leads to ensure aligned execution and strong clinic support.
• Influence outcomes through collaboration and credibility rather than direct reporting authority.
• Coordinate internal resources to remove barriers, resolve operational challenges, and improve service delivery.
• Support the onboarding and stabilization of new clinic partnerships where applicable.

• Lead monthly business reviews for assigned accounts, providing clear insights into performance, trends, and growth drivers.
• Use data proactively to anticipate risks and opportunities, rather than reactively reporting results.
• Contribute insights to forecasting and planning processes; while not responsible for the forecast, this role plays a critical input…