Operations Officer

Position: Operations Officer - 57078
We are looking for a detail-oriented and motivated Operations Officer to join our Insurance Claims team in Markham. This is a 100% back-office role designed for an individual who excels in data management and operational support. You will play a key role in supporting the claims lifecycle through salvage recovery, data entry, and reconciliation tasks. This position offers a fantastic entry point into the banking and insurance industry with a team known for high levels of training and support.

Location:

Markham, ON (Hybrid – 3 days in office: Mon/Wed/Thu)
Duration: 4 Months (Potential for extension or permanent conversion)

Schedule:

Monday – Friday, 8:30 AM – 4:30 PM
Pay Rate: $20.77/hr

Advantages
Industry Exposure:
Gain valuable experience within the banking and insurance sectors at a major organization.
Career Growth:
This position has a high rate of contract extensions and potential for conversion to a Full-Time Employee (FTE) role.
Networking:
Join a collaborative team of 13 professionals, offering great networking opportunities within the company.
Supportive Environment:
Receive high-level training and ongoing support throughout your assignment.

Responsibilities
Operational Support:
Execute a broad range of transactions and specialized processing activities accurately and on time.
Salvage & Claims:
Assist with salvage recovery processes and provide support for ongoing claims projects.
Data Management:
Perform high-volume data entry and manage information within ministry portals.
Reconciliation:
Support the business by performing financial and data reconciliations to ensure record accuracy.
Compliance:
Adhere to enterprise frameworks, including Anti-Money Laundering (AML) and Business Continuity protocols, while maintaining strict confidentiality.
SLA Management:
Prioritize and manage your own workload to consistently meet Service Level Agreements (SLAs) and productivity targets.
Process Improvement:
Identify and suggest opportunities to improve service delivery and internal operating models.

Qualifications

Experience:

0–2 years of experience in data entry, data analytics, office administration, or trade/transaction processing.

Education:

High School Diploma required;
Post-Secondary education is preferred.
Technical

Skills:

Proficiency in Microsoft Excel (a must) and Outlook. Ability to quickly learn new software and platforms.

Core Competencies:

Exceptional attention to detail is crucial for this role.
Strong written and verbal communication skills.
Proven ability to meet strict deadlines in a high-volume environment.
Analytical mindset with the ability to work independently and as part of a team.

Nice to Have:
Previous experience with reconciliation, data analytics, or knowledge of Money Market (MM) and Foreign Exchange (FX) products.

Summary
If you are interested in the operations officer role please apply online today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming;
Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to  to ensure their ability to fully participate in the interview process.