Shift Manager

Shift Manager

Join Our Team at The Compleat Food Group! We’re excited to offer an excellent opportunity for Shift Manager to join our dedicated team at our site in Market Drayton.

At The Compleat Food Group, we’re proud to be a food business built on purpose and passion. Formed in 2021, we’re on a mission to create Food to Feel Good - great quality, tasty and affordable food that people love to eat.

We’re home to some of the UK’s most exciting and loved food brands, including Wall’s Pastry, Pork Farms, Wrights, The Real Yorkshire Pudding Co., unearthed, Vadasz, Squeaky Bean, Palace Culture, and Harvey & Brockless. Alongside our branded portfolio, we’re a leading supplier of delicious own-label pastry, sweet bakery, party food, olives and antipasti, added-value egg products, continental meats, dips and sauces and plant-based food to the UK’s major retailers, as well as across food service.

With over 6,000 talented colleagues across 17 sites, and an annual turnover of £1.3bn, we’re united by a shared ambition to shape the future of food for the better.

We are backed by European private equity firm PAI Partners.

4 on 4 off: 6am
-6pm

Market Drayton

£46,250 per annum

The Shift Manager will lead their department to ensure the consistent achievement of SQDCP measures:
Safety, Quality, Delivery, Cost, and People. This role involves overseeing daily operations, managing the team, and driving continuous improvement to meet performance targets.

• Overall accountability for SHE in department including: PPE, accident investigations, first aider cover, plant and equipment safe to use, teams familiar with evacuation procedures, maintaining CAYG. Ensures group leaders maintain SHE standards required.
• Completes all required SHE audits in own area.
• Audits pre-start checks to ensure that they are being completed and actions followed up.
• Ensures all Health & Safety outstanding actions have been centrally logged and cleared within a reasonable timeframe.
• Demonstrate actions taken or in progress to proactively reduce accident and near misses in team.

• Overall accountability for food safety & quality in department including: dress code, good manufacturing practice, products produced to SOP, closing out non-conformances, improving quality, CAYG, HACCP, paperwork accuracy, allergen and speciation control.
• Ensures random locker searchers are completed.
• Ensures all equipment is calibrated and paperwork maintained.
• Demonstrate actions taken to proactively reduce complaints.
• Works in partnership with QA to investigate root cause of concessions/non-conformance and minimise/remove. Looks beyond "lack of resource".

• Knows the process to follow to recruit new people into the team. Uses the agreed interview templates and makes fair selection decisions. Allocated candidates to the right department based on skills and strengths.
• All group leaders within team have a development plan and action plan updated within the last 6 months. Evidence of validation & progress can be seen.
• Knows how to effectively resource the team taking into consideration absence, holiday, training, succession and leavers.
• Drives completion of skill matrix to ensure skills are maintained in department.
• Is able to investigate and chair complex/sensitive disciplinary and grievance cases. Effectively handles dismissals and appeals.
• Ensures department are regularly kept up to date on business updates, department priorities and snapshot content (E.g. huddles). Seeks feedback of what's not working and takes action.
• Ensures group leaders can effectively manage time off requests, carry out investigations, conduct low level hearings, manage absence.
• Demonstrates ability to effectively reward and recognise strong performance. Effectively makes use of Hero Awards scheme. Can also implement performance improvement plans with team members.

• Effectively manages change and communication across department.
  
  E.g. Implementation of new ways of working and machines and effective cascade of SQDCP.
• Drives…