Pharmacy Technician

Pharmacy Technician at CVS Health

Posted 1 week ago – first 25 applicants receive priority consideration.

At CVS Health we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. In our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.

As a Technician you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact for patients and customers, ensuring an exceptional experience and safe, accurate medication dispensing. You will apply Standard Operating Procedures, best practices and effective communication to promote quality care and an inclusive, safe culture.

Once in role, Technicians are required to complete a rigorous training program and meet all state Board of Pharmacy licensing requirements. Until full certification, duties may be restricted by the Pharmacy Manager.

• Follow company SOPs at each workstation to help pharmacists manage and improve patient health.
• Adhere to pharmacy workflow procedures at each workstation (production, pick‑up, drive‑thru, drop‑off) for safe and accurate prescription fulfillment.
• Show empathy and genuine care, creating heartfelt moments while serving patients at pick‑up, drive‑thru and over the phone; advocate immunizations and other services; solve or escalate patient problems.
• Perform basic inventory activities as permitted by law (putting away deliveries, cycle counts, returns‑to‑stocks, bin inventories).
• Contribute to a high‑performing team, embrace a growth mindset, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including voluntary travel to other stores.
• Comply with all federal, state and local laws, regulations, professional standards and ethics; adhere to CVS policies for safety, controlled substances and patient privacy.
• Deliver additional patient health care services (e.g., immunizations, point‑of‑care testing) where allowed by law and supported by required training and certification.

• Complete additional licensure and training to obtain Technician Immunizer status.
• Educate patients about vaccines and refer vaccination questions to the pharmacist‑on‑duty.
• Monitor and respond to adverse reactions; report per public health requirements.
• Collect and document patient information for each applicable patient.
• Manage vaccine supplies.

• Must comply with state board of pharmacy requirements, including age, education and licensure/certification.
• If the state board does not mandate a minimum age, must be at least 16 years old.
• If the state board does not mandate a minimum education level, must have a high school diploma or equivalent, or be actively enrolled in high school or equivalency program.
• State‑level licensure and national certification requirements vary by state.

• Regular and predictable attendance, including nights and weekends.
• Complete required training within designated timeframe.
• Attention and focus – concentrate on tasks, pivot quickly, confirm prescription information and label accuracy.
• Customer service and team orientation – look for ways to help people in a friendly manner; respond to patient reactions.
• Communication skills – verbal and written communication, active listening, appropriate questioning.
• Mathematical reasoning – solve basic calculations for dispensing quantities.
• Problem resolution – identify challenging interactions and choose best course of action.
• Physical demands – mobility, lifting (up to 20 lbs), reaching overhead, typing, using fingers primarily.
• Other tasks as directed by supervisor or manager.

• 1‑3 years of previous experience as a Pharmacy Technician.
• Experience in…