Sr Field Deployment Technician
Job in
Marion, Grant County, Indiana, 46953, USA
Listed on 2026-03-01
Listing for:
Take2 Consulting, LLC
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, Desktop Support
Job Description & How to Apply Below
As a Senior Field Deployment Technician, you will play a crucial role in supporting the deployment and training of the VA's EHR project, working closely with a team of onsite technicians to ensure seamless equipment setup and configuration. Your technical expertise and customer service skills will be essential in delivering a high-quality experience for end-users.
Education: Bachelor’s degree in computer science, Information System, Information Technology, or Equivalent
Clearance: VA Public Trust clearance is required prior to starting.
Onsite Requirements- Daytime hours with potential for evening hours and weekend hours
- Frequent travel to other sites outside of the metropolitan area throughout the week
- Ability to traverse around the site campus transporting equipment to various office buildings
- Frequent stooping, crouching, and reaching to setup/remove computers/pull cords under desks and in server closets
- Deploy, image, and set up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) at VA medical center campus and offsite training centers
- Assist with oversight of workload and manage inventory and network connectivity at each training site
- Ensure connectivity during all training sessions and verify each computer has the most current VA computer image
- Configure network connectivity in the training room and install computer peripherals at each training seat
- Manage and troubleshoot a wide variety of systems and networks, including high availability systems
- 5 years’ experience in imaging, installing computer equipment and managing teams of technical staff
- Ability to unpack/re-pack, move, and install pallets of IT equipment weighing up to 50 pounds
- Experience with hardware and software support, troubleshooting, system imaging, hardware break‑fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects
- Excellent customer service skills
- Experience with conducting routine system administration tasks and logging data in system admin logs
- Knowledge of debugging protocols and processes
- Experience with the Service Now ticketing system
- VA Public Trust clearance
- Experience with Microsoft windows desktop deployments
- Experience as IT helpdesk Tier 1 or 2
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