Teller; Drive Thru), West

About Us

Via Credit Union was founded in 1936 and has grown to serve members in 6 branches within the Field of Membership Counties*.

People helping people achieve financial success.

Via Credit Union is committed to member service while maintaining financial stability.

• Honesty and Integrity
• Service Beyond Expectations
• People First
• Committed to Serve
• Foster Growth & Knowledge
• Excellence
• Have Fun

* Field of membership counties:
Blackford, Delaware, Grant, Hamilton, Howard, Huntington, Kosciusko, Madison, Miami, Tipton, Wabash, and Wells

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Via Credit Union is seeking a Teller for the West Marion Branch Drive Thru. The Teller reports to the Head Teller and is responsible for greeting members, processing transactions, assessing member's needs, educating and enlightening members on how Via Credit Union can meet their needs. The scheduled work week is Tuesday - Saturday (noon), unless otherwise specified.

As a financial institution, Via Credit Union requires its employees to successfully pass a comprehensive background check and be in good financial standing as a condition of employment and to remain in such standing. “Good financial standing” means that the employee is current on all payments due to Via Credit Union or any other creditors and is in compliance with all applicable laws relating to financial crimes.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Process various types of transactions.
• Manage the cash drawer and balance daily.
• Responsible for processing transactions for miscellaneous items sold by ViaCU.
• Assist members with the balancing of their accounts.
• Learn members’ names; be prepared to ask for identification when necessary.
• Scrutinize ’s and items presented for deposit or cash in order to determine legitimacy.
• Count bulk coin deposits.
• Assist members in accessing safe deposit boxes.
• Set up term deposits.
• Advise members of overdue accounts or other matters that are in need of attention.
• Process items received through night drop or mail.
• Be alert for messages on the system regarding members and their accounts.
• Scan checks.
• Perform file maintenance as necessary.
• Continually listen to and assess members’ needs.
• Educate and enlighten members as to how Via Credit Union can meet their needs.
• Verify/collect information for check orders.
• Responsible for monitoring fraudulent or suspicious behavior.
• Must ensure all transactions are conducted in compliance with the rules and regulations, which govern our business, particularly the Bank Secrecy Act/Anti-Money Laundering.
• Assist peers and other departments as needed.

• Demonstrate and consistently model the ViaCU brand based on the mission, vision, and values.
• Demonstrate honesty and integrity and be seen as credible in the workplace.
• Accept responsibility and be accountable for your actions.
• Demonstrate ability to take care of the members’ needs while following company procedures.
• Demonstrate and model strong interpersonal skills, maintain a positive and respective attitude.
• The ability to formulate sound decisions using the available information.
• Act as a role model within and outside of the department.
• Adhere to company policies and procedures, maintaining confidentiality, and demonstrating the ability to handle sensitive matters.
• Excellent organizational skills and initiative to improve processes.
• Communicate regularly with department head about issues.
• Demonstrate flexible and efficient time management, ability to work independently and prioritize work and complete within given deadlines.

Education:

High School Diploma or equivalent

Experience:

Prior teller and/or cash handling experience preferred

Computer

Skills:

Basic computer skills including Word and Excel

• Affordable medical and prescription, dental, and vision (employer co-pay)
• Flexible…