Materials Specialist

Summary of Position

Coordinate the sending and receiving of all mail for the Admissions Office, including Bulk Mail projects and daily communications. Maintain and oversee the inventory of publications and supplies. Supervise a staff of students to ensure timely, accurate completion of mailings and other work as assigned.

• Print daily letters and their corresponding envelopes/labels; make corrections on letters as needed and verify the accuracy of information found in the letter; assemble acceptance boxes/packets
• Manage all daily incoming and outgoing mail for the Admissions Office; including returned mail for updating in system as needed
• Manage bulk mailings; which may include letter formatting, communicating with the Post Office, Slingshot, record keeping and providing support as necessary
• Oversight of inventory control, including promotional items, brochures, envelopes, letterhead, forms, cards, t-shirts; and, receive deliveries of new materials in a timely fashion; initiate ordering process as necessary to maintain adequate supplies of Admissions materials
• Supervise student workers who process mail, move inventory and fill requests
• Maintain organization of the workroom, includes ordering office supplies; stock displays in the Student Center, as needed
• Maintain Admissions vehicle (keys, mileage reporting, oil changes & fuel)
• Work with counselors and visit staff to fill requests for promotional materials, visit days and special events as needed
• Assist with data entry and other projects as assigned
• Review new 's, updating names and correcting addresses when necessary
• Work with other campus departments to supply materials for events/travel

According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

• High School diploma required
• Bachelors degree preferred

• One (1) year experience in a supervisory role
• Demonstrated ability to work effectively with individuals from diverse communities and cultures

• Systems and Technology:
  • Demonstrates a strong knowledge of the systems, applications and technology used in the admissions process at IWU
  • Knowledge and proficiency include but is not limited to the Slate Customer Relations Management (CRM) tool, Colleague, Etrieve, and Word/Excel applications
• Team Player:
  • The Materials Specialist is a true “team player”
  • As such, he or she demonstrates the following characteristics: collaboration – working together towards a common goal; responsibility – knowing and doing what is expected; and adaptability – a willingness to change as needed
• Communication:
  • While working with other staff members and constituents, the Materials Specialist demonstrates winsome oral communication skills, utilizing knowledgeable, clear, friendly and empathetic responses to questions and requests
  • Understanding and adhering to FERPA guidelines is essential for this position
  • Accuracy and thoroughness are descriptors in all written communication
• Critical Thinking:
  • Characteristic of the Materials Specialist is the ability to solve problems independently, achieved through application of knowledge and experience, attention to detail and intuition. Utilizing good time-management skills, he or she is an effective multi-tasker
• Leadership:
  • As a supervisor of student employees, the Materials Specialist demonstrates strong leadership in numerous ways
  • To begin with, he or she leads by example, modeling commitment, positivity and an excellent work ethic
  • As a servant leader, the Materials Specialist has a heart for students, consistently showing care and concern, through encouragement and motivational messages
  • At the same time, he or she recognizes the importance of discipline and holding student employees accountable – not only to ensure that the work gets done, but also to help encourage good work habits for future careers

IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom…