Receptionist, Administrative​/Clerical

Overview

Seasonal Client Service Professional/Receptionist position at H&R Block. As a frontline associate, you’ll direct clients to the right tax professional, answer inquiries, and help ensure a smooth client experience.

• Answer phones and greet clients in a friendly and welcoming manner.
• Match clients with the best‑suiting tax professional for their needs.
• Schedule appointments as requested by clients.
• Ensure all client needs are met during in‑person, phone, or virtual service.
• Maintain office cleanliness and organization with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).
• Experience in a fast‑paced environment.
• Previous experience in a customer‑service role.
• Strong multitasking, organizational and time‑management skills.
• Computer proficiency, especially in Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement plan, and Employee Stock Purchase Plan (subject to eligibility).

The pay range for this position is $11.00–$27.00 per hour, subject to local minimum wage laws. Individual pay depends on factors such as experience and location.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, or veteran status.