Universal Banker

Job Description

Job Description

Our slogan - Better Together - conveys our bank's dedication to creating opportunities through personal connections. Partners Bank is passionate about understanding the needs of the places we serve, and for us the best way to do this is by getting to know the heartbeat of every community : its people.

The Universal Banker is a seasoned financial professional with a diverse skill set, adept at seamlessly managing a broad spectrum of tasks within the banking realm. This individual assumes a dynamic role, encompassing the responsibilities of an ASR, Loan Assistant, and Branch Lead as circumstances dictate. Their responsibilities integrate both the finesse of customer service and the precision of transactional functions.

• Competitive compensation
• Full-time position
• Health plans
• 401(k)
• Paid Vacations and Holidays
• Inclusive and Welcoming Culture

• Provide superior customer service by answering customer questions; investigates and corrects errors; and resolves problems or other issues. Provides solutions to meet the needs of customers.
• Oversees and ensures consistency, accuracy, and timeliness regarding the Bank's Standard Operation Procedures (SOPs, formerly ASR Policy) as directed by the Director of Retail Services.
• Inspects operational and retail processes and procedures within each Branch environment for adherence to the Bank's prescribed processes and procedures and to assess areas for improvement in efficiency and effectiveness.
• May perform official notary service duties.
• Handle and process loan payments, loan draws, and other routine loan activities.
• Process daily bank transactions such as:
  • Accept and process retail and commercial checking and savings deposits including night deposits by determining that all necessary deposit documents are in proper form and issue receipts.
  • Confirm all necessary documents are properly authorized, are in proper form and are within authorized limits.
  • Make decisions when questionable items are presented for cashing including placing holds on accounts to identify uncollected funds.
  • Accept and process all types of loans, credit line, safe deposit, and tax payments; accepts some commercial relationship payments.
  • Prepare daily totals and corresponding tickets for batch transactions (e.g., ATM settlement, cash advances, money orders, TT& L payments, etc.). Assemble and prepare, within an established schedule, all transactions for delivery to Deposit Operations Department for timely processing.
  • Balance transactions and verify cash totals:
    Monitors and maintains an adequate supply of currency and coins, balances cash drawer according to established schedule and performance standards. Sells excess coin and currency to vault or buys coin and currency to maintain minimum but adequate drawer supply.

• A high school diploma or equivalent GED is required.
• An associate degree in a related field is preferred.
• At least three (3) years of related experience and / or training is required; or the equivalent combination of education and experience.

Sound like the right place for you? Apply now to join our growing team!