More jobs:
Field Service Technician
Job in
Marietta, Washington County, Ohio, 45750, USA
Listed on 2026-02-02
Listing for:
Hi-Vac Corporation
Full Time
position Listed on 2026-02-02
Job specializations:
-
Trades / Skilled Labor
Field/Service Technician, Maintenance Technician / Mechanic, Heavy Equipment Mechanic, Installation Technician
Job Description & How to Apply Below
The Service Technician must have strong working knowledge of Hi-Vac equipment systems and diesel engines, and be capable of troubleshooting mechanical, hydraulic, electrical, and powertrain-related issues. This role provides direct factory-level service and technical support to customers and dealers while delivering a high standard of professionalism and documentation.
Key Responsibilities:
Service & Technical Support
- Inspect, maintain, troubleshoot, and repair Hi-Vac equipment in the factory service shop and in the field.
- Diagnose and repair equipment systems including:
- Diesel engines
- Blowers and vacuum systems
- Water pumps
- PTO systems and drive lines
- Hydraulic systems
- Electrical and control systems
- Perform routine preventive maintenance activities, including fluid checks, filter replacement, belt and hose inspection, and system adjustments.
- Identify root causes of equipment issues and recommend corrective actions to restore reliable operation.
- Accurately complete clear, professional service reports documenting diagnostics, repairs performed, parts used, and follow-up recommendations using company systems.
- Support both in-shop service work and field service calls, including scheduled and emergency service.
- Travel to customer and dealer locations for on-site troubleshooting, repair, and maintenance activities.
- Document service work performed in accordance with Hi-Vac service, warranty, and documentation procedures.
- Maintain tools, equipment, and work areas in a safe, organized, and professional condition.
- Support factory service activities such as pre-delivery inspections (PDI), commissioning support, and post-repair validation as required.
- Represent Hi-Vac professionally when working with customers and dealers.
- Communicate service findings, repair status, and maintenance recommendations clearly.
- Provide basic guidance on proper equipment operation and care when needed.
- Coordinate with the Service Manager, parts, engineering, and other internal teams to ensure timely and effective service completion.
- Assist with equipment walkarounds, startup support, or basic demonstrations during delivery, commissioning, or service visits as needed.
Education
- High school diploma or GED required.
- Technical training in diesel, heavy equipment, or related field preferred.
- Demonstrated experience servicing diesel engines and diesel-powered equipment.
- Working knowledge of Hi-Vac equipment or similar industrial vacuum, hydro-excavation, or heavy equipment systems.
- Strong troubleshooting skills across mechanical, hydraulic, and electrical systems.
- Ability to work independently in both shop and field environments.
- Basic computer skills, including email and service documentation.
- Proficient in basic computer use, including service management systems, email, and written service documentation.
- Ability to write clear, well-organized service reports suitable for customer, dealer, and internal use.
- Valid driver's license with acceptable driving record.
- Ability to travel l for field service work.
- CDL is a plus but not required.
- Combination of shop-based and outdoor field work.
- Ability to lift, push, or pull equipment components consistent with service work.
- Ability to work in industrial, construction, and municipal jobsite environments.
- Competitive wages based on experience
- Medical, Dental, and Vision Insurance
- Disability and Life Insurance
- 401(k) with company participation
- Paid Time Off
- Uniforms and tool support provided
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