Sales Manager

Overview

Hyatt Regency Atlanta Northwest is seeking a talented and dynamic Sales Manager. Previous experience for a major hotel chain or management company is required. Competitive pay rate, great company benefits, employee discounts, and much more.

The purpose of the Sales Manager is to assist in assuring the overall success of the hotel by meeting or exceeding the company’s expectations for top line revenue.

• Ensures that each Guest receives outstanding Guest Service by providing a Guest friendly environment which includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge and all other components of Guest Service.
• Empowered to guarantee total guest satisfaction, display hospitality and professionalism to our guests at all times, take pride in representing AURO Hotels professionally with our guests and assuring that all transactions with guests are handled in a legal and ethical manner.
• Understands and apply all property safety and security procedures to maintain a secure and safe environment for associates and guests at all times. In the event of an accident or emergency, gets medical attention if necessary and contacts the GM or Human Resources immediately.
• Maintains a favorable working relationship with all company associates to foster and promote a positive working environment.
• Meet or exceed assigned revenue goals, Rooms, F&B, Meeting Room Rental, Incremental.
• Represent AURO Hotels professionally to our clients/guests and business partners.

• New Business development for property, predominantly SMERF markets.
• Assure that all transactions with guests are handled in a legal, ethical manner.
• Notifies various department heads of arrangements made to ensure high level of service and guest satisfaction. Manage time effectively, maximize sales time, focus on priorities, and complete assigned reports and projects in a timely manner.
• Possess strong working knowledge of business development and sales techniques, catering and banquet operations, yield management, service standards and techniques, guest relations and etiquette, food and beverage, service ware and equipment, menu development and general hotel knowledge and practical ability to apply business knowledge in a hotel setting.
• Execute rate negotiations and pre-qualification, issue contracts, and establishes files, process bookings and appropriate follow-up correspondence with clients.
• Responsible for maintaining lost business report files and tracking tentative and definite business by market segments.
• Meets assigned market segment's budgeted sales and profit margin by soliciting, selling, and confirming business as required
• Achieves budgeted goals by executing sales activities within assigned market segment
• Completes Departmental, AURO Hotels and Brand standards training as assigned.
• Maintains a clean and neat appearance at all times.
• Must be able to work flexible work hours/schedule including evenings, weekends and holidays.
• Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.

College degree in Hotel Administration or similar; 3-5 years hotel sales management as a Sales Manager or Supervisor of a major hotel chain or management company. Previous experience with Delphi and other sales or revenue management programs is highly preferred for success in this role. Must be able to speak, read, and understand English.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.

• Required 2 years:
  Prior hotel Sales Manager/Supervisor experience or equivalent combination of education and experience in hotel of similar size and nature.

• Thought Provoking:
  Capable of making others think deeply on a subject
• Team Player:
  Works well as a member of a group
• Innovative:
  Consistently introduces new ideas and demonstrates original thinking
• Enthusiastic:
  Shows intense and eager enjoyment and interest
• Detail Oriented:
  Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated:
  Devoted to a task or purpose with loyalty or integrity

• Work-Life Balance:
  Inspired to perform well by having ample time to pursue work and interests outside of work
• Self-Starter:
  Inspired to perform without outside help
• Growth Opportunities:
  Inspired to perform well by the chance to take on more responsibility
• Goal Completion:
  Inspired to perform well by the completion of tasks
• Flexibility:
  Inspired to perform well when granted the ability to set your own schedule and goals
• Financial:
  Inspired to perform well by monetary reimbursement
• Ability to Make an Impact:
  Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer. This employer is required to notify all…