Store Manager, Retail & Store Manager

Goodwill of North Georgia, a 501(c)(3) nonprofit organization, is committed to providing job training and employment services for individuals facing barriers to finding employment, transitioning careers, or starting their own businesses. Through the sale of donated clothing, books, furniture, and household goods in stores across North Georgia, Goodwill supports its mission of putting people to work. Since 1925, the organization has been empowering communities and helping individuals achieve sustainable employment through its impactful programs and services.

Role Description

This is a full-time, on-site role located in Marietta, GA, for the position of Store Manager. The Store Manager will oversee daily operations, including managing sales activities, team leadership, and ensuring compliance with organizational policies. Responsibilities include supervising staff, providing excellent customer service, managing inventory, and implementing retail loss prevention strategies. The position is central to maintaining customer satisfaction, driving revenue, and supporting Goodwill’s mission to help individuals gain meaningful employment.

Qualifications

• Experience in Store Management and Retail Loss Prevention strategies
• Strong Customer Service and Customer Satisfaction skills, with a focus on creating positive experiences
• Excellent Communication skills for team leadership and interaction with customers
• Proficiency in staff supervision, problem-solving, and meeting sales targets
• Ability to work in a fast-paced retail environment and ensure compliance with operational policies
• Previous experience in retail management preferred
• Bachelor's degree in Business Management, Operations, or a related field is a plus