BestDrive Retail Assistant Manager

Company Description

Best Drive, a wholly owned subsidiary of Continental, is quickly becoming the top choice among commercial trucking fleets for our high-quality products and exceptional service. Best Drive Commercial Tire Centers specializes in providing fleet customers with innovative tire solutions including award‑winning Continental and General Tire brand products, as well as Conti Pressure Check  and a wide array of multi‑brand truck tires.

Since our founding in 2012, we have 25 locations throughout the United States and continue to rapidly expand our footprint nationwide.

Position Overview:

The Retail Assistant Manager aids the Store Manager in many of the operational aspects of running the retail location, which includes sales, operations, and service at a well‑established tire dealership. This role primarily manages back‑office functions such as administrative tasks, warehousing and distribution logistics for customer deliveries, and serves as a second in command at the retail store. The Retail Assistant Manager also acts as a point of contact with customers, providing exceptional service and striving to reduce down‑time for our customers.

The role is intended to develop the skillsets necessary to be eligible for consideration to manage a retail store as the Store Manager.

• Oversee the administration of all transactional paperwork functions in the store, including inventory tracking, customer billing and collections, inventory ordering, employee time clock review, and accounts payable processing.
• Manage inventory warehousing, including stock replenishment, inventory movement paperwork processing, and distribution of inventory.
• Perform physical inventories based on company guidelines around frequency and requirements.
• Manage the logistical movement of tires from the store to and from the retread plant and to customer locations.
• Assist with inbound customer calls, order placement, and product distribution.
• Communicate pricing with customers on site and over the phone.
• Effectively manage a team of employees responsible for administering the back‑office support functions of the retail store.
• Eventually manage a team of four to six service technicians once the annual revenue of the store reaches approximately $6M.
• Communicate with the Store Manager daily.
• Abide by all company safety policies and state and federal transportation regulations.
• Assist with inventory while maintaining security of products and control measures.
• Ensure all preventative maintenance services are kept up to date and documented per store lease requirements.
• Perform any other duties assigned by the Store Manager or corporate team.

• Must be 21 years or older.
• High School Diploma or equivalent.
• Valid driver’s license in good standing.
• Excellent written and oral communication skills.
• Basic math skills.
• Attention to detail.
• Multitasking ability.

• 1–2 years of previous management experience.
• Previous tire dealership experience.
• Bilingual—English and Spanish speaking.
• Intermediate Microsoft Office skills.
• TIA certification.
• Retread tire knowledge.

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

• Work hours are generally 7 am‑5 pm Monday‑Friday. Saturday and evenings as needed; may have little to no advance notice.
• Must be available to work rotating shifts, potentially nights and occasional weekends.
• This position operates in all types of indoor and outdoor work environments, therefore exposure to heat and cold is to be expected.
• While performing the duties of this job, the employee is regularly required to stand, bend, climb, lift and walk.
• Required to wear various forms of protective equipment (safety shoes, gloves, protective eyewear, etc.). Comply with OSHA regulations and safety requirements.
• Required to lift 75‑100 lbs. routinely; may be required to occasionally lift, up to 150 lbs. individually.

• Immediate benefits.
• Paid Time Off.
• Employee discounts.
• Employer 401(k) match.
• And more benefits that come with…