Store Manager - Kirkland's

Store Manager - Kirkland's Home

Apply for the Store Manager role at The Brand House Collective.

Location:

Marietta, GA. Salary: $90,000 - $98,000 (approximately).

The Store Manager oversees all aspects of operations, including customer service focus, merchandising, and store team coaching.

• Lead, support and value Customer Service in both the in‑store and online shopping experience.
• Ensure every employee greets customers with enthusiasm and maintains a positive, can‑do attitude.
• Proactively engage with customers, read cues and respond appropriately.
• Educate each customer on current promotions and merchandise assortment.
• Make suggestions to build the customer’s basket that compliments their choices.
• Support a caring, fun, and engaging work environment for the team.
• Support the company’s branding by treating all customers and co‑workers respectfully.
• Drive profitable sales, protect company assets and uphold the Company Handbook.
• Understand performance targets and monitor achievement of benchmarks and goals.
• Use objective business analysis to evaluate business choices.
• Observe trends and patterns to determine root causes of problems and identify solutions.
• Network and recruit within the market to ensure appropriate staffing levels.
• Build high performing teams that accomplish company goals, initiatives, and priorities.
• Create an atmosphere where all team members are held accountable for performance.
• Model respectful behavior, protecting company branding at all times.
• Communicate clearly and objectively to build commitment and support company initiatives.
• Identify store opportunities consistent with company strategies and take action.
• Ensure initiatives and direction are implemented appropriately and timely to drive results.
• Travel occasionally to other store locations and the Sales Support Center for meetings.
• Champion and demonstrate commitment to Kirkland’s values.
• May perform other duties as necessary.

• College preferred or 1–3 years management experience in a retail environment.
• Energetic, results‑oriented, and competitive with a drive to succeed.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Effective written and verbal communication skills.
• Availability to work weekends, holidays, and evenings.
• Valid driver’s license.
• Ability to handle and transport company funds to the bank location designated by Kirkland’s.
• Proficiency in Microsoft Office.
• Ability to ascend/descend ladders to retrieve and stock products or hang overhead banners/products.
• Ability to retrieve and stock products in the stock room and sales floor and to place merchandise in bags.
• Capability to move around the store for prolonged periods to greet and assist customers.
• Capability to communicate with customers in person, electronically, and telephonically.
• Capability to move merchandise that is 50 pounds or more to and from the stock room to the sales floor.
• Skill in operating a Point of Sale system, registers, and handheld devices efficiently and accurately.