Operations Supervisor

Job Description

Operations Supervisor based out of the Marietta, GA branch

Company Overview:

Belt Power LLC is a full service distributor and fabricator specializing in the fulfillment of conveyor system requirements for the processing, manufacturing, and material handling industry. We place an emphasis on providing quality, value added components; as well as local service capabilities to support our customers’ needs. Our product line ranges from all types of conveyor belting, conveying equipment and components, belting accessories, hose and fitting products, plastics, gasket, and power transmission products.

Job Summary:

As the Operations Supervisor at Belt Power, LLC., they will be responsible for performing customization and fabrication of conveyor belts received from customer specifications, either in-house or at the customer’s site. You will specialize in belt fabrication, inventory management, shipping/receiving, conveyor maintenance and repair.

Responsibilities Includes:

• Build, repair, and install conveyor belts and conveyor belt components, ensuring that all work meets high-quality standards.
• Install and vulcanize lightweight conveyor belting as required for customer installations.
• Fabricate, install, and repair conveyor belts to meet customer specifications and timelines.
• Coordinate and manage service work.
• Contact customers to confirm service appointments, ensuring work is completed on time and to the customer’s satisfaction.
• Prioritizing all work-orders associated with fabrication/installation services, field jobs, rush orders, projects, equipment maintenance and house cleaning to achieve the department goals.
• Receive, verify, and manage incoming parts, materials, and supplies.
• Maintain an organized inventory and stock areas, ensuring parts and supplies are readily available for fabrication and service work.
• Follow sales orders to ensure timely and accurate delivery of materials.
• Schedule pre-install and post-install calls with customers to improve overall satisfaction and ensure expectations are met.
• Follow up with customers after service completion to ensure quality, resolve any issues, and gather feedback.
• Foster strong relationships with customers at the maintenance level to promote additional service and sales opportunities.
• Maintains production schedule
• Managing the emergency on call phone
• Approves team members time card
• Developing, implementing, measuring, and executing belt shop programs.
• Ensure the highest levels of customer quality measured by On-Time Delivery, quality fabrication, and industry leading service (including at customer sites).
• Determine metrics, evaluating performance, and provide continuous improvement coaching of Direct reports and members of your team.
• Train all employees on proper equipment operations, company afforded system tools and standard operating procedures (SOP’s) to perform their job function.
• Manage consumable stock
• Respect, protect, support, company culture.
• Observe all prescribed safety rules and regulations; maintain work area in a neat and orderly condition.
• Respect, protect, support, company culture.
• Observe all prescribed safety rules and regulations.
• Required to wear Personal Protection Equipment (PPE)
• Always represent Belt Power in a professional manner
• Performs other duties as assigned

Requirements:

• 3 or more years of proven conveyor belt field experience, and belt splicing experience.
• 2 or more years of proven experience managing field jobs, including a team.
• Licensed forklift operator, preferred.
• OSHA 10 certification, preferred.
• Strong professional and leadership skills.
• Strong mechanical aptitude, including ability to understand measurements
• Strong verbal, written, analytical, and interpersonal skills.
• Ability to interpret and verify precise measurements.
• Demonstrates teamwork, leadership, and flexibility.
• Demonstrates a sense of urgency
• Required to wear Personal Protection Equipment (PPE)
• Overtime hours and weekend work may be required.
• Valid driver’s license and clean driving record, capable of driving a large pickup truck and /or van.
• Must be able to pass a drug screen and background check
• High School Degree or Equivalent required.

Desired Characteristics:

• Ab…