Director, Retail Solutions & Partnerships

Who We Are

Empowering Connections, Inspiring Possibility:
Sage Net is the single, accountable partner unifying connectivity and digital experiences for widely distributed enterprises. We design, deploy, manage, and monitor critical infrastructure across thousands of locations. Our U.S.

-based Network Operations Centers operate 24/7, and our national field force delivers consistent outcomes from pilot to scale. Trusted connections guide how we work and what we build, ensuring reliable, secure, and visible systems that keep every store, every screen, and every customer connected. We value transparent communication, collaborative problem‑solving, and long‑term partnerships with our customers, teammates, and communities. With a three‑decade track record in managed services, Sage Net boasts a long‑term customer base that includes some of the nation’s largest retail, restaurant, c‑store, and financial brands.

Headquartered in Tulsa, Sage Net has regional offices in Atlanta, Toronto, and Washington, D.C.

Sage Net is seeking a Director, Retail Solutions & Partnerships to lead retail solution strategy and help guide product direction for our Digital Experience Business Unit across key verticals, including QSR, C Store, and Retail, while also exploring adjacent verticals for expansion. This role serves as a hands‑on retail subject matter expert who elevates our credibility with customers, shapes roadmap priorities, strengthens go‑to‑market messaging, and develops partnerships that extend our reach and capabilities.

The ideal candidate understands how to sell and deliver modern in‑store experiences by speaking first to Marketing and Customer Experience leaders and then partnering with IT stakeholders on deployment, operations, and scale. This role will help focus the Digital Experience portfolio on expanding capabilities in LED, interactive displays, and customer analytics, while building an ecosystem of strategic technology, channel, POS adjacency, and Retail Media Network partners.

This role is accountable for influencing retail portfolio growth and strategic deal success within the Digital Experience Business Unit.

• Serve as the Digital Experience Business Unit retail, QSR, and C Store subject matter expert, identifying trends, customer needs, and competitive insights to influence portfolio strategy and product roadmap priorities.
• Translate customer experience‑driven retail objectives into solution requirements and scalable offerings, with emphasis on LED, interactive experiences, and customer analytics.
• Partner with Product Management and R&D to validate concepts, define minimum viable products, and ensure solutions are deployable, supportable, secure, and scalable for multi‑site environments.
• Establish structured Voice of Customer and market feedback loops, including customer and partner conversations, win and loss insights, and industry events to continuously improve offerings.

• Act as a front‑line executive subject matter expert in strategic pursuits, including discovery, solution shaping, customer workshops, executive presentations, and RFP responses.
• Build credibility with Marketing and Customer Experience stakeholders by articulating outcomes, use cases, measurement, and value narratives, then support IT conversations on deployment details such as store networks, edge, device management, security, and operations.
• Collaborate with Sales, Solutions Architects, and delivery teams to ensure proposed solutions align with customer requirements and Sage Net standards for supportability.
• Provide field‑driven feedback that improves win rates and reduces friction in the sales cycle.

• Partner with the Head of Marketing and Product Management to refine retail positioning and messaging for the Digital Experience portfolio aligned to customer experience first buyers.
• Contribute to content and enablement assets, including playbooks, talk tracks, use case summaries, solution briefs, value and ROI narratives, competitive positioning, and case study outlines.
• Support thought…