Lean System Facilitator

Lean System Facilitator – Wellstar Health System

Location:

Marietta, GA

In developing the infrastructure for a robust program that supports the health and well‑being of our clinical workforce, the Lean System Facilitator is a critical member of the Office of Clinician Well‑Being (OCW). Reporting to the Director of Operations (OCW) with a dotted line to the AVP of Wellstar’s Lean Transformation Office (LTO), the facilitator leverages lean processes to reduce waste, improve life‑work integration, and support a culture of well‑being across our clinician workforce.

The role utilizes tools such as A3s, Value Stream Mapping, PDSA cycles, 5S, and others to guide improvement work and demonstrate results.

• Measuring, Analyzing, Improving, & Sustaining Process Changes
  • Develop clear project A3 scoping.
  • Work with initiative A3 teams to quantify baselines.
  • Facilitate development of countermeasures.
  • Consult on change‑management approaches and measure change.
  • Refine countermeasures to improve outcomes.
  • Summarize A3 improvements.
  • Consult with leaders to present outcomes to teams, demonstrating success.
  • Monitor improvement longitudinally.
  • Utilize escalation plans when project timelines or outcomes risk.
• Coalition & Team Building
  • Identify stakeholders involved in change processes.
  • Align stakeholders through Initiative Process Owners.
  • Identify team dynamics that may interfere with success and escalates.
  • Coach project leaders on team‑oriented methods.
  • Lead analysis of problem to identify contributors and root causes.
  • Communicate progress, critical factors, and obstacles to process owners.
  • Anticipate and track ROI of projects.
• Defining Problems
  • Conduct needs assessments with stakeholders.
  • Identify problems related to inefficiency, waste, etc.
  • Refine problem definition to manage scope creep.
  • Develop checklists, roadmaps, standard‑work instructions, and job aids.
• Teaching / Mentoring / Coaching
  • Internal consultant for OCW to maximize efficiency.
  • Work with initiative committee chairs to develop efficient meetings.
  • Serve as advisor on Physician Well‑Being Council.
  • Participate in design and planning of new OCW initiatives.
  • Prepare articles for newsletters and present outcomes at meetings.
  • Collaborate on scholarly articles.
• Other
  • Attend monthly system Lean meetings.
  • Meet with executive Lean leadership for mentoring.
  • Perform other duties as assigned and comply with Wellstar policies.

• Bachelor’s in Business Administration/Management, Engineering, Health Administration, or Health Science.

• All certifications required upon hire unless otherwise stated.
• CSSBB – Six Sigma Black Belt – preferred.

• Minimum 5 years of work experience.
• Minimum 3 years in healthcare.
• Experience managing others.
• Minimum 2 years of leading process improvement initiatives in a healthcare organization.

• Basic Lean/Quality Improvement subject‑matter expertise (PDSA, visual management, check sheet, histogram, Pareto, run chart, leading/lagging measures, cause‑and‑effect diagrams, standard work).
• Experience coaching and mentoring others.
• Strong interpersonal style to establish credibility.
• Ability to influence positive change across functional areas.
• Data collection, analysis, and concise presentation skills.
• Formulate actionable plans aligned with strategic initiatives.
• Well‑organized, disciplined, persistent.
• Creative problem‑solving and initiative to lead change.
• Intermediate proficiency in MS Excel, Word, and PowerPoint.

Seniority level:
Mid‑Senior level

Employment type:

Full‑time
Job function:
Management and Manufacturing
Industry: Hospitals and Health Care