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Patient Access Rep

Job in Marietta, Cobb County, Georgia, 30064, USA
Listing for: Pinnacle Orthopaedics
Full Time position
Listed on 2026-01-27
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist, Medical Office
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Description

  • Enters in patient demographics with accuracy
  • Monitors schedule to make sure all patients who are given tablet to complete questionnaires
  • Monitors reception area and patient flow, notifies patients of delays
  • Answers questions and gives information as requested
  • Obtains and/or verifies patient demographic and insurance information
  • Collects co-payments, self-pay rates and/or account balances at time of service
  • Schedules, cancels and reschedules patient appointments
  • Verifies HIPAA Authorization form and  anyone other than patient picks up medical records and/or prescriptions
  • Provides back-up coverage at check-in or check-out, which could include other offices
Responsibilities
  • Greets patients and visitors pleasantly
  • Checks patients into EMR
  • Scans all paperwork in EMR
  • Enters in patient demographics with accuracy
  • Monitors schedule to make sure all patients who are given tablet to complete questionnaires
  • Monitors reception area and patient flow, notifies patients of delays
  • Answers questions and gives information as requested
  • Obtains and/or verifies patient demographic and insurance information
  • Collects co-payments, self-pay rates and/or account balances at time of service
  • Schedules, cancels and reschedules patient appointments
  • Verifies HIPAA Authorization form and  anyone other that patient picks up medical records and/or prescriptions
  • Provides back-up coverage at check-in or check-out, which could include other offices
  • Provides back-up coverage for appointment scheduling
Qualifications
  • 1 to 2 years experience working in a front office setting.
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