UP Management Trainee; Project​/Research

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Outreach Client Success Specialist (Survey Engagement Specialist)

Contract until December 2026 (renewable)

Working Hours:
Mon-Fri office hours

Central :
Havelock Road / Newton

• Operations:
  Collect data through phone and face-to-face interviews, ensuring a smooth and professional survey experience that fosters high response rates and customer satisfaction
• Strategy Development:
  Design and implement strategies to encourage online participation, reducing reliance on face-to-face interviews and optimizing survey response rates
• Questionnaire Design:
  Utilize modern techniques to design surveys that meet organizational needs while keeping pace with technological trends and improving operational efficiency
• Sampling Methodology:
  Apply advanced sampling methods that minimize survey fatigue among the public while ensuring the accuracy and representativeness of collected data
• Data Analytics:
  Leverage data analytics tools to validate and verify the quality of survey data. Explore alternative data sources and apply imputation methods to handle incomplete data
• Data Analysis & Reporting:
  Analyze collected data and produce clear, actionable reports, using data visualization tools to present findings effectively to stakeholders
• Dissemination Strategy:
  Develop and execute strategies to raise awareness of statistical products and ensure they meet the diverse needs of various societal segments

• Gain practical experience in survey operations and statistical processes
• Rotate through different roles to understand various aspects of the department
• Build your communication and interpersonal skills by engaging with a wide range of survey participants
• Develop specialized expertise in areas that match your career aspirations

• Good tertiary qualifications
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• A keen learner and self-starter

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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PERSOL Singapore Pte Ltd

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EA Registration No. 01C4394

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