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Customer Success Team Lead — Retention
Job in
Marietta, Cobb County, Georgia, 30064, USA
Listed on 2026-03-07
Listing for:
Ziff Davis
Full Time
position Listed on 2026-03-07
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
A leading digital media company is seeking a Customer Success Team Lead to join its team. In this hands-on position, you'll focus on reducing churn and increasing customer lifetime value while also coaching Customer Success Managers. The ideal candidate will have 2–4 years of experience in Customer Success or Account Management, excellent communication skills, and the ability to analyze data-driven metrics.
The role is based in Marietta, Georgia, with a compensation range of $65,000 - $70,000 CAD plus bonuses.
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