Administrator - Part Time - FTC

We’re looking for an organised and proactive Administrator to join our Integrated Substance Misuse Team based in Margate. This is a 9-month fixed-term maternity cover, working part-time (21 hours per week), with the contract starting in mid-February 2026.

This is a varied and rewarding role, providing essential administrative support to a busy service delivering psychosocial and clinical interventions for individuals affected by drug and alcohol misuse. You’ll play a key part in keeping the service running smoothly and meeting performance targets.

The role

• You’ll provide comprehensive admin and secretarial support by:
• Managing data collection, input and reporting to meet performance targets
• Acting as a key point of contact between ISMT and external partner agencies
• Arranging appointments and making referrals to external services
• Supporting monitoring, audits and monthly reporting
• Maintaining accurate records using Care Path, Excel, SharePoint, Outlook and Word
• Providing front-of-house support, managing enquiries and client arrivals

About you

• Experienced in administration with strong attention to detail
• Confident using Microsoft Office and database systems
• Professional, approachable and able to handle confidential information
• Organised, proactive and comfortable working to deadlines
• A team player with a commitment to quality and continuous improvement

You’ll be part of a supportive, purpose-driven team making a genuine difference, in a role that offers variety, responsibility and the opportunity to contribute to positive outcomes.

Please see attached Job Description for full details

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits
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• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

Diversity at Forward Trust

The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness.

When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy  .

Employee Screening and Eligibility to Work

Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

Our Commitment to Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people, and adults ward Trust follow safer recruitment practices and support a culture of openness and accountability.