Service Manager

Overview

We are currently looking for a passionate Service Manager to join our team in March on a temporary (6 month) basis. This is an exciting opportunity for someone who enjoys leading teams, making a difference, and ensuring that people receive the highest quality support.

• Inspire and develop a dedicated team of Support Workers.
• Ensure services deliver high-quality, person-centred support in line with Mencap values and CQC standards.
• Manage day-to-day operations including rotas, budgets and compliance.
• Maintain strong relationships with the people we support, their families, and external professionals.
• Create a positive, empowering environment where people are supported to live the lives they choose with independence and joy.

• Caring, organised, and confident in a people-focused setting.
• Experience in social care or management is desirable.
• Understanding of what great quality care looks like.
• Full driving licence is required due to needs of the people we support.
• Working week flexible over 7 days and may include weekends.

• Range of benefits designed to support and reward employees.
• 24 days of paid holiday (excluding bank holidays, pro rata).
• Discounts at leading high-street retailers, access to health cash plans, interest-free loans, and more.

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.