Sr. Sales Manager

Tranquility Bay — Tranquility Bay Beachfront Resort — 2600 Overseas Hwy — Marathon, FL 33050, USA

• Develop and execute strategic sales plans to achieve or exceed annual revenue goals for group bookings, corporate accounts, weddings, social events, and transient leisure segments.
• Prospect, solicit, and close high-value group and transient business through direct sales calls, site inspections, trade shows, networking events, and digital outreach.
• Manage and grow a portfolio of key accounts, including repeat corporate clients, wedding planners, tour operators, and travel advisors.
• Collaborate closely with the Director of Group Sales, Director of Catering, revenue management, and operations teams to maximize yield and ensure seamless execution of booked business.
• Prepare and present compelling proposals, contracts, and presentations tailored to client needs, highlighting the resort's unique features (oceanfront luxury, 5 pools, private beach, spa, dining, and adventure activities).
• Conduct property tours and host familiarization (FAM) trips for potential clients and intermediaries.
• Track and report on sales activities, pipeline, and forecasts using CRM systems (e.g., Delphi or similar).
• Stay current on market trends, competitor activities, and pricing strategies in the Florida Keys luxury resort segment.
• Participate in industry events, local networking, and marketing initiatives to elevate Isla Bella's brand visibility.
• Mentor junior sales team members and contribute to a collaborative, high-performance sales culture.

Qualifications & Requirements

• Experience:
  
  Minimum 5–7 years of progressive sales experience in luxury hotels, resorts, or upscale properties, with at least 3 years in a senior or leadership sales role. Prior Florida Keys, South Florida, or destination resort experience strongly preferred.
• Education:
  
  Bachelor's degree in Hospitality Management, Business, Marketing, or related field preferred.
• Skills:
  
  Proven track record of meeting/exceeding sales targets; excellent negotiation, presentation, and closing skills; strong knowledge of group sales processes, catering/event coordination, and revenue management principles.
• Technical:
  Proficiency in sales/CRM software (Delphi, Salesforce, or equivalent), Microsoft Office Suite, and revenue tools.
• Personal Attributes:
  Self-motivated, entrepreneurial mindset; exceptional communication and interpersonal skills; ability to build long-term client relationships; detail-oriented with strong organizational abilities.
• Other:
  Willingness to travel for sales calls, trade shows, and site inspections; flexibility for occasional evenings/weekends as needed for client events.

What We Offer

• Competitive salary + performance-based incentives and commissions
• Comprehensive benefits package (health, dental, vision, 401(k), paid time off)
• Opportunity to work in one of the most beautiful luxury destinations in the U.S.
• Supportive team environment in a dynamic, growing property

Isla Bella Beach Resort & Spa is an equal opportunity employer committed to diversity and inclusion.

Join our team and help deliver unforgettable luxury experiences in the Florida Keys!

Equal Opportunity Employer
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