Marina Dockmaster

Marina Dockmaster (Project Management)

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast‑growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service, and building relationships with all whom we serve.

SHM offers professional education and training opportunities and the chance to work with and learn from highly experienced marina professionals.

Eligible employees benefit from a full benefits package, including:

• 401(k) Plan
• Orthodontic Coverage
• Paid Time Off
• Paid Holidays
• Paid Parental Leave
• Fertility Assistance
• Relocation Opportunities
• Paid Uniforms
• Boating Discounts

Safe Harbor Marinas seeks a dedicated and experienced marina professional to fill the Dockmaster position and oversee the daily dockage, storage, and fueling operations of the marina. This role requires strong organization and leadership skills, excellent communication and customer service skills, and a thorough understanding of marina operations.

• Oversee contract/reservation process and manage berthing, mooring, storage, and servicing of boats to maximize marina occupancy.
• Oversee marina fuel dock operations.
• Direct, move, assist, and coordinate with guests/members to ensure secure mooring of vessels to/from docks.
• Maintain accurate records and reporting of slip, storage, and fueling activity.
• Manage daily operation of marina POS, including opening/closing, reporting, and ensuring accuracy of daily deposits.
• Conduct daily inspection and maintenance to provide a clean and safe facility.
• Provide highest level of service to all members and guests, expediting any and all vessel requests.
• Manage, train, and supervise dock and fueling staff while leading by example.
• Safely operate marina‑owned marine and land vehicles.
• Multitask while remaining professional in all situations.
• Act as first line of customer service for incoming boats.
• Ensure safe fueling practices are met.
• Manage renting of slips and reservations to ensure accuracy and occupancy optimization.
• Ensure members and guests observe all marina rules and regulations.
• Work weekends, holidays, and overtime as needed.
• Perform other duties assigned by the General Manager.

• Follow SHM Safety and Environmental rules and complete required training.
• Wear proper personal protective equipment, which may include safety glasses, gloves, life jackets, and/or hard hats, as required for the task or work area.
• Report all accidents, injuries, spills, and near misses immediately.

• High school diploma or equivalent preferred.
• 2 years of marina experience required.
• Ability to work safely around the water.
• Must be able to swim.
• Ability to lift 50 pounds.
• Basic boat handling skills preferred.
• Knowledge of dock construction and repair preferred.
• Knowledge of basic power tools preferred.

• Eagerness to engage in a growing, fast‑paced, industry‑leading company.
• Consistently treats others with dignity and respect.
• Genuinely serves others with humility and a positive attitude.
• Frequently demonstrates a bias toward action.
• Always communicates effectively and courteously to establish strong networks internally and externally.
• Follows policies and procedures while seeking new ways of accomplishing duties.
• Shows resolve and overcomes difficulties positively and productively.
• Provides responsive service to teammates and members.
• Continuously puts forth extra effort to accomplish duties.
• Develops sound conclusions and makes decisions based on analysis of data and understanding of the business.
• Works to build high performing teams while fostering teammate development.
• Organizes, plans, and manages teammates and processes efficiently.
• Acts with integrity and is open to feedback from all teammates.
• Coaches teammates through change and leads all situations with positivity.

Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in all locations where the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Additional disclosures available at