Sushi Cabana Supervisor

About Isla Bella Beach Resort

Isla Bella Beach Resort combines unparalleled luxury with the authentic charm of the Florida Keys to create an oceanfront destination like no other. Nestled on 24 acres in Marathon, this 199-room resort blends modern elegance with the natural beauty of a mile-long private beach and vibrant marine surroundings. With a focus on exceptional guest experiences, Isla Bella offers world-class dining, a full-service spa, and a marina for thrilling water adventures, all designed to capture the laid-back yet sophisticated spirit of the Keys.

Also, may I ask that we post a Sushi Cabana Supervisor position. This position will pay $20.00 per hour (replacing a hostess at $18) and be in the tip pool as they will work in position as well as supervise. Position description is below:

Sushi Cabana Supervisor

- Role Overview

Key Responsibilities

Operations & Guest Service

* Requisition necessary supplies in a timely manner to support smooth operations.

* Assist with seating guests

* Respond to all guest requests promptly in a friendly, professional, and efficient manner.

* Control seating and manage the flow of the dining area while operating the host stand.

* Ensure intentional guest engagement by "touching tables" and maintaining high guest satisfaction.

* Address guest feedback, communicate concerns to leadership, and develop action plans for improvement.

* Expedite food service regularly and train staff on proper course timing.

* Coordinate workflow to ensure seamless and efficient operations.

* Be present on the floor during peak service times and assist the team with operational needs.

Team Leadership & Communication

* Communicate daily with the management team regarding concerns or issues from previous business days.

* Lead and participate in daily pre-meal/stand-up meetings with the F&B team, discussing:

* Operational priorities

* Safety topics

* VIP guests

* Specials and menu updates

* Food and beverage education

* Guest feedback

* Provide proactive communication of service and operational standards to staff.

* Assist team members as needed to foster a positive, team-oriented environment.

* Uphold the expectation that managers perform duties alongside their teams when necessary.

Sanitation & Compliance

* Maintain proper sanitation and care for all products, kitchen equipment, and work areas.

* Oversee weekly deep-cleaning tasks to ensure cleanliness and safety standards.

* Ensure compliance with all company policies including:

* Time and attendance standards

* Uniform and dress code

* Anti-harassment policies

* Workplace substance policies

Administrative & Program Oversight

* Oversee the in-room dining program.

* Update POS systems with pricing, specials, and menu changes in coordination with management.

* Maintain proper care and organization of kitchen supplies and equipment.