ForeverWell​/Events Coordinator

The salary for this position starts at $18.00 hourly. We take into consideration an individual’s background and experience in determining salary; therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of other benefits and earned time off that vary depending on part-time or full-time status.

The Forever Well Coordinator is responsible for the daily direction of Forever Well programing at one or multiple locations with a focus on engaging members into Y programs. The incumbent is responsible for meeting established branch quality and participation goals.

• Manage the daily direction of welcoming and inclusive Forever Well programing.
• Ensure the delivery of programing and services meets quality standards.
• Provide direct social and group exercise virtual and in-person program delivery.
• Conduct daily Forever Well participant phone calls for members who have not been in for 30-90 days.
• Conduct new Forever Well member orientations and tours; including, but not limited to, group classes, monthly newsletter, sign up for programs and activities, access virtual Y, and fitness assessments.
• Ensure a high level of customer service which enhances the member, guest and program participant experience and satisfaction.
• Provide work direction to Forever Well instructors when appropriate.
• Provide follow up of program delivery and collect data as required.
• Recruit and engage with volunteers to aide in creating an inclusive and welcoming environment and to aide in program expansions
• Collaborate with community partners to enhance or expand programs and to increase accessibility and awareness of programs to aide in growing their impact

This position reports to the Engagement Director who reports to branch Executive Director. Executive Director who reports to the Vice President of Operations. The incumbent works with branch and Association Wellbeing product teams and other Association team members.

Required

• Minimum of two (2) years of experience working in programs for older adults
• Excellent verbal and written communication skills
• Ability to build strong relationships with individuals and build community within a group
• Excellent and effective organizational skills
• Proficient computer skills to include Microsoft Outlook, Word, Excel, and other online virtual training platforms
• National Group Exercise Certification or ability to obtain within 90 days of hire
• CPR Certified or ability to obtain within 90 days of hire
• Forever Well Instructor Training and/or Sliver Sneakers Instructor Training plus Water X Crossover Training achieved within 6 months
• Ability to conduct Group Exercise and Water Exercise classes as needed, including meeting the physical demands these formats require.
• Ability to manage and deliver programs to a diverse population

Preferred

• Degree in Health and Science or related field
• National Fitness Certification in Group Fitness

• Perform all physical aspects of the position, including walking, standing, bending, reaching, and lifting up to 50 pounds
• Must be able to remain alert with no lapses of consciousness in a warm environment with air temperatures of 80 degrees or higher if teaching in the aquatics area.
• Ability to calmly and effectively react in an emergency situation.
• Ability to travel locally to visit branch sites, community events, attend meetings and training.

This job description represents the major functions of the position but is not intended to be all-inclusive. The incumbent is also responsible for completing projects or performing duties deemed necessary for the Branch and/or Association’s success.

YMCA of the North

Job Addendum

This addendum for Forever Well/Events Coordinator applies to the Forever Well Coordinator position at the Maplewood YMCA Community Center.

• Work with branch event leadership to ensure the event department scope, objectives, and budgets are maximized and resources are efficiently managed.
• In collaboration with branch event leadership coordinate logistics including facility rentals, catering, signage, and special needs for those hosting events at the facility before, during and after the event.
• Monitor event activities to ensure safety, compliance and participant satisfaction.
• Maintain event calendar and records; conduct post-event evaluations.
• Work in collaboration with branch event leadership to recruit, train, and supervise event staff and volunteers.

• Strong organizational and project management skills.
• Excellent verbal and written communication; ability to build relationships and engage community.
• Ability to work evenings/weekends as needed and lift up to 50 lbs.

• Physical ability to teach classes and set up events.
• Ability to travel locally and work extended hours during events.
• Must remain alert and respond effectively in emergencies.
• Be on-call as needed.