Career Coach – Disability & Multi-Barriered

Job Opportunity

Position Information

Location:

Maple Ridge

Salary Range: $30.91-$33.46 per hour. Salary placement on scale based on qualifications and experience relevant to the position.

The Career Coach plays a dynamic role working with our specialized populations and supporting the daily operations of the Maple Ridge WorkBC Centre.

• Conduct Client Needs Assessments to determine the appropriate WorkBC services and supports.
• Conduct a thorough Disability Related Needs Assessment (DRENA).
• Assess and refer to specialized assessments as part of a client Action Plan; including medical assessment reports, Psychological and Vocational, Learning Disability, Neuropsychological, and Functional Capacity.
• Interpret results of specialized assessments and recommend next steps, which may include support for long‑term interventions or external referrals to appropriate community agencies.
• Work with the client’s natural support network and other community service providers, as needed.
• Assist clients with the development and updating of individualized action plans.
• Provide ongoing client support and guide clients through appropriate services that best meet their needs within the full continuum of WorkBC services.
• Maintain up‑to‑date documentation in ICM regarding the client’s progress, referrals, notes, updates, outcomes, and reports.
• Maintain consistent contact with clients throughout their participation in the program and monitor their need for support and services.
• Manage and respond to formal client referrals and client engagement reporting using the ICM Service Request guide.
• Meet or exceed performance targets such as referrals to Customized Employment, Skills Training, and Client Outcomes.

• Provide outreach for case‑managed services as needed.
• Participate in committees with the mandate of supporting clients with disabilities.
• Represent the Maple Ridge WorkBC Centre through participation in community events, such as career fairs, community days, and other special events.

• Work to Training Group’s Quality Management System, ISO
  9001:2015 standard.
• Collaborate with the Training Group’s WorkBC Quality Assurance team.

• Participate in regular team meetings, program reviews, and client review sessions.
• Perform miscellaneous duties as required.

• Transit‑accessible campuses
• Hybrid work arrangements for eligible positions
• Competitive salaries
• Excellent health and dental benefits for eligible positions
• Defined‑benefit pension plan for eligible positions
• Professional development opportunities
• Access to our fitness centres and classes

• A bachelor’s degree or equivalent combination of education and training in the career counselling sector.
• Experience with employment counseling and programs.
• Experience working with individuals living with a disability.
• Creative and passionate about working with clients to achieve sustainable employment.
• Possess strong interpersonal skills.
• Be able to engage in meaningful conversations with positive outcomes using active listening and empathy.
• Knowledge of career assessment, problem‑solving strategies, and decision‑making theories.
• Knowledge of local labour market and trends.
• Knowledge of WorkBC and its mandate.
• Demonstrated ability to use computer software applications including MS Office, client management systems and the ability to research information using the Internet.
• Willingness to travel within Lower Mainland and reliable transportation with a valid BC Driver’s License.
• Satisfactory completion of a Criminal Record check including a vulnerable population check. A criminal record will not automatically result in your application for employment being denied.

• Career Development Practitioner
• Vocational Rehabilitation Counsellor
• Rehabilitation and Disability Management
• Occupational Therapy

This contract position is 40 hours per week located at the WorkBC Maple Ridge office. Working hours are Monday to Friday 8:30am‑5:00pm, but will require occasional evening shifts until 6:30pm.

Posting Number: 02680SA

Position Title:

Career Coach – Disability &…