Surveillance Operator Job Maple Ridge area,BC Canada,Security

Position: Surveillance Operator-Chances

Position Summary

Under the general direction of the Manager, Security/Surveillance, the relief supervisor is responsible for the safety and protection or employees, guests, and company assets. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

Ensure the safety of employees and customers, while protecting company property and assets.

Escort armored car personnel, cash, guests, team members or change fills to ensure safety and security of people and assets

Monitor and document a variety of activities: interruptions of video recording, power failures; evacuations; incidents involving theft, found property or customer disputes

Perform identification checks on suspected minors, excluded and self-excluded guests. Report breaches to the Security/Surveillance Manager

Supervision of team members, ensuring all policies and procedures are followed and that Security Officers are delivering exceptional guest service

Maintain confidentiality of all situations and correctly reporting on any issues to Security /Surveillance Manager.

Self-exclusion enrollments, iTrak & CIMS report writing

Security/Surveillance Supervisor will be required to attend to First Aid incidents, after completing an Occupation First Aid level II course

Performs duties surrounding surveillance needs as required

Adhere to all policies and procedures of the company, GPEB and BCLC as they relate to functions of the position.

Performs other duties as assigned or directed

Education and Qualifications

Gaming Security or Gaming Surveillance experience required

Post secondary education in criminology or a suitable combination of education and experience an asset

OFA level 2 an asset

Must be available to work a flexible schedule including evenings, weekends and holidays

Serving it Right Certification

Computer proficiency

Keen eye for detail, with the ability to focus on monitors for long periods of time

Adherence to high standards, methods, and procedures

Ability to successfully obtain a Gaming License


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