Medical Office Assistant, Mental Health and Substance Use Services
Job in
Maple Ridge, BC, Canada
Listing for:
Fraser Health
Full Time
position
Listed on 2026-02-27
Job specializations:
-
Healthcare
Healthcare Administration
Salary/Wage Range or Industry Benchmark: 25.54 - 27.22 CAD Hourly
CAD
25.54
27.22
HOUR
Job Description & How to Apply Below
Salary
The salary range for this position is CAD $25.54 - $27.22 / hour
Job Summary Curious to learn what it’s like to work here? Connect with us!
We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.
If you’re ready to join a team dedicated to providing care and support, apply now! Together, we can make a significant difference in the lives of individuals and families, empowering them on their journey to recovery.
Detailed Overview
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families, the Medical Office Assistant works as part of an integrated administrative team by performing a variety of medical office assistant and clerical duties including supporting clinical staff in a variety of clinical functions, word processing, scheduling, physician billing, data entry, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices.
Answers general and specific inquiries related to programs and services from clients, physicians, staff and the public. Assists physicians and/or clinicians with the smooth operation and flow for patient/client/resident visits and care.
Responsibilities
Provides reception services by performing duties such as operating a multi-line switchboard or phone, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature, receiving visitors, and determining when an issue or emergent situation requires escalation to the supervisor or to other areas as appropriate.Assists with client intake by performing duties such as receiving referrals, scheduling and confirming client appointments, obtaining client information, completing required documentation in client information systems and maintaining waiting lists, and arranging for transportation as required.Types material such as correspondence, reports, and documents utilizing various word-processing software and computerized systems by performing functions such as inputting client information, maintaining registers, and typing handwritten or general instruction and transcribing. Prepares various informational/resource packages by updating content, photocopying and collating packages/brochures for distribution to the patient and/or family. Keeps facility manuals and reference materials current by filing updates, revisions and additions.Provides support in clinical settings by performing duties such as escorting clients to examination rooms, ensuring appropriate instruments, procedures trays or other supplies are set up for physician/clinician; and maintains examination rooms and instruments utilizing principles of aseptic techniques and infection control by following established guidelines.Cleans and sterilizes medical equipment and instruments in accordance with established procedures by performing duties such as preparing and changing solutions, washing and drying instruments, preparing and wrapping instruments and dressings for autoclaving, and operating and cleaning autoclave machines.Under the direction of a physician/clinician, conducts routine measurements such as weight, urinalysis, and reports results to physician/clinician.Delivers and disposes of supplies, biologicals, materials, and equipment by performing duties such as packaging and arranging for pickup, delivery and transporting.Collects data from various sources, enters data into computerized systems and ensures data is kept up to date. Gathers, compiles, and retrieves information as required and prints related reports.Sets up and maintains the client and administrative filing system, according to policies and procedures designed to protect confidentiality for a variety of records such as correspondence, reports, minutes, directories, and personnel information by performing duties such as creating and labeling files,…
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