Development Concierge

Join to apply for the 26-017 Development Concierge role at City of Maple Ridge

Location:

Maple Ridge, British Columbia

A pivotal role advancing housing delivery and city‑building excellence in a rapidly growing municipality. This newly created position, part of the Velocity Program’s Housing Accelerator Fund, serves as a senior, trusted advisor and facilitator who coordinates high‑profile development projects and enhances the overall development approvals experience.

Reporting to the Chief Operations Officer and collaborating with Planning & Building, Economic Development, Engineering, Finance and senior leadership, the Development Concierge will:

• Serve as a “north star” and guide for proponents navigating complex and regulated municipal processes.
• Help shift the development approvals culture toward a seamless, coordinated, and solution‑oriented review process, while maintaining strong regulatory integrity.
• Support the City’s goal of becoming a destination of choice for responsible development by balancing compliance, community values and positive project impact.
• Act as an internal integrator and external relationship leader, ensuring City teams function as a cohesive “ONE CITY” around selected and approved files.
• Elevate the City’s reputation for predictability, clarity and customer‑centred service in development approvals.

This role provides strategic oversight, facilitation and issue resolution, helping to remove bottlenecks, clarify expectations and keep projects advancing toward decision points.

PLEASE NOTE:

This is a temporary full‑time position for 12 months and may be shortened or extended at any time.

• Strong knowledge of community planning, land use, development approvals and economic development within a local government context, including the application of municipal bylaws, policies and relevant provincial and federal legislation.
• Demonstrated ability to interpret and apply complex policy and regulatory frameworks to balance community objectives, regulatory compliance and development feasibility.
• Exceptional communication and relationship‑building skills, with the ability to convey complex information clearly and credibly to Council, senior leadership, developers, consultants and the public.
• Proven leadership and influence skills, including the ability to facilitate collaboration, build consensus and guide multidisciplinary teams in matrixed environments.
• Strong business literacy and judgment, with the ability to assess development proposals, identify risks and opportunities and support practical, City‑aligned solutions.
• Ability to manage multiple complex files independently with professionalism, discretion and accountability, while modelling a high standard of customer service and a collaborative, learning‑oriented culture.

• Minimum 7 to 10 years of progressive experience in development approvals, ideally within a BC municipal context. A combination of at least 4 years in municipal development approvals and 3 years in either economic development or private‑sector land development is also considered. Experience should demonstrate strong understanding of municipal planning processes, regulatory approvals and developer engagement.
• Professional certification, designation or eligibility for membership in a relevant association (e.g., PMP or equivalent project management training; P.Eng, PIBC/CIP [RPP, MCIP]; EGBC; BCEDA; or EDAC [Ec.D.]) is considered an asset.
• Valid Class 5 Driver’s Licence for the Province of British Columbia.

The City of Maple Ridge offers a rare opportunity to shape how development happens, influence housing outcomes and leave a lasting impact on a growing community. This is a role for a leader who thrives in complexity, believes in public service and sees regulation not as a barrier but as a platform for better outcomes and stronger communities.

At the City of Maple Ridge, we are dedicated to cultivating an inclusive culture that actively values and embraces diversity. We strive to attract and retain a talented, diverse workforce that is broadly reflective of the community we proudly serve. Accommodations are available on request for candidates taking part in all aspects of the selection process by contacting

The City of Maple Ridge is a great place to work, offering competitive compensation packages that include the Municipal Pension Plan, a strong employee wellness program and opportunities for professional career growth and development.

We thank all applicants for their interest; however, only those under consideration will be contacted.