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Development Services Technician

Job in Maple Ridge, BC, Canada
Listing for: Township of Muskoka Lakes
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    Clerical, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 31.39 - 36.84 CAD Hourly CAD 31.39 36.84 HOUR
Job Description & How to Apply Below

Regular Full-Time (CUPE) – Closing February 8, 2026

COMPETITION: #26-027
STATUS: Regular Full-Time (CUPE)
DEPARTMENT: Planning & Building
SALARY: $31.39 - $36.84 per hour
CLOSING: February 8, 2026

We strive for excellence as we deliver vital municipal services with innovation, accountability and efficiency to meet the needs of the community now and into the future. Be part of our story. Come grow with us!

POSITION OVERVIEW

We are looking for a Development Services Technician to join our team! We require a positive team member with strong communication, conflict resolution skills, and superior customer service orientation. In this dynamic position, the successful incumbent will be part of a team providing direct in person service to customers with a variety of technical enquiries regarding planning, building, and engineering related bylaws from residents, builders, and professionals in the development industry.

You will be responsible for reviewing and processing various documents relating to permits, applications, building inspections and approvals, scheduling inspections, creating and maintaining data files and systems, and providing administrative support for the effective operation of the Planning and Building department.

IN THIS ROLE YOU WILL:
  • Assist customers at the counter or over the phone with detailed responses to enquiries, including zoning and building regulations, water services, policies, procedures, building permit process and inspection requirements, GIS mapping system, and other information sources.
  • Provide information on the roles and requirements of other departments and agencies.
  • Ensure accurate and complete application documentation, explaining deficiencies and requirements for acceptance, calculating fees, issuing permits, and ensuring all fees and charges are paid.
OUR IDEAL CANDIDATE IS:
  • Strong communicator with a service-oriented approach, able to engage effectively with diverse stakeholders.
  • Proficient in MS Office 365.
DESIRABLE TRAINING AND EXPERIENCE

High school graduation supplemented by introductory technical courses related to the work, plus considerable related experience, or an equivalent combination of training and experience.

KNOWLEDGE, SKILLS, AND ABILITIES
  • Considerable knowledge of the departmental and divisional procedures, bylaws, rules and regulations related to the work performed.
  • Knowledge of development, zoning, utilities, building and licensing bylaws and regulations.
  • Understanding of the responsibilities of other departments and outside agencies as they relate to the work performed.
  • Ability to deal effectively with a variety of internal and external contacts in processing inquiries and in providing a variety of information and related services.
  • Proficiency with manual and electronic data management systems.
  • Ability to read and understand plans and drawings related to the work performed.
  • Ability to prepare and maintain reports, maps, records, and related material.
  • Ability to perform assigned duties with minimal supervision.
EQUITY STATEMENT

At the City of Maple Ridge, we are dedicated to cultivating an inclusive culture that actively values and embraces diversity. We strive to attract and retain a talented, diverse workforce that is broadly reflective of the community we proudly serve. Accommodations are available on request for candidates taking part in all aspects of the selection process by contacting [email protected].

WHAT WE OFFER YOU

The City of Maple Ridge offers competitive compensation packages that include the Municipal Pension Plan, a strong employee wellness program and opportunities for professional career growth and development. If you want to help shape a growing community in a municipality that strives for service excellence, this is the position for you.

We thank all applicants for their interest, however, only those under consideration will be contacted.

Apply Now

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