Trades ​/ Skilled Labor Technician, Building Maintenance

Job Title: Technician Location: Maple Grove, MN Pay Grade: Hourly, non-exempt

Welcome to Service Master Restoration Services, a leader in the restoration industry dedicated to restoring homes, businesses, and our customers Peace of Mind® with integrity, expertise, and care. Our mission is to provide exceptional restoration services that not only repair but also renew and enhance the spaces that our clients cherish. With a commitment to excellence and a customer‑first approach, we tackle challenges with compassion and professionalism.

At Service Master Restoration Services, we value continuous learning and encourage professional development to stay ahead in the fast‑paced, ever‑evolving restoration industry. Industry experience is appreciated, however at Service Master Restoration Services, we’ve built an industry‑leading brand by finding some of the best talent from industries across the spectrum. From construction to confectionery, nursing to hospitality and beyond. Ambition, drive and the ability to coach and be coached are the best qualifications to join an industry leader in the disaster restoration industry.

With locations across the nation, why wait? Join our dedicated team that prioritizes integrity, respects ideals, and embraces new opportunities to serve our communities.

The Water Technician plays a crucial role in managing and executing restoration projects, including those involving water and microbial damage. As the Water Technician, you will oversee the hands‑on restoration efforts, coordinate with other team members, and ensure that work is completed efficiently, safely, and to the highest standards.

• Perform restoration tasks such as water extraction, drying, demolition, removal, and decontamination according to industry best practices and project specifications.
• Assist your Lead Water Technician in conducting thorough inspections and evaluations of damaged properties, document findings, and produce the scopes of work for each individual restoration plan.
• Communicate directly with Lead Water Technicians, Project Managers and Production Coordinators to explain the scope progress, address concerns, and provide regular updates on project progress.
• Operate and maintain restoration equipment and tools, ensuring they are in good working condition and used safely.
• Monitor work quality, perform final inspections, and ensure that all tasks are completed to meet or exceed industry standards and client expectations.
• Maintain detailed records of work performed, including daily logs, photos, and progress reports.
• Ensure all documentation is completed accurately and uploaded into the correct application(s).
• Adhere to and enforce all safety procedures and regulations, ensuring a safe work environment and minimizing risks to team members and clients.
• Provide support for on‑the‑job training and guidance to less experienced technicians, sharing knowledge and best practices to improve overall team performance.
• Remain onsite for the entirety of the scheduled shift, which may exceed 8 hours, to ensure project continuity and team efficiency.
• Participate in the on‑call rotation.
• Other duties as assigned or apparent.

• Leadership qualities
• Communication skills
• Organizational skills
• Strong Problem‑solving/Decision‑making capabilities
• Analytical thinking
• Strong understanding and support of the principles behind standards and protocols

• OSHA 10/30/40 Certification
• IICRC certification in WRT and/or ASD
• Lead Renovation certification
• Previous experience completing Restoration Services

This is an in‑field position that requires frequent travel to and from active jobsites. Jobsites may contain asbestos, microbial growth, lead, or other hazardous materials; personal protective equipment or PPE will be provided. Jobsites may or may not have electricity; expect to work in heat/cold, wet/humid, and dry/arid conditions.

This position will typically require the employee to stand or walk for extended periods of time and may involve heavy manual labor. Expect to stand, sit, walk, bend, stoop, reach, lift, push, pull, and carry items…