Supervisor-Clinic RN - Almara Women's Health

The Clinic Supervisor RN Position

The Clinic Supervisor RN is responsible for managing the day-to-day operations of assigned clinic responsibilities, ensuring excellent patient service and delivery of care.

This is a full-time position working Monday-Friday 8:00am-4:30pm, flexible based upon business need.

Main Office:
Edina with some travel to Maple Grove

Oversight of both clinics – Triage Dept, Lab Dept, Surgery Scheduling Department. Works closely with all departments and management.

Almara Women’s Health is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

• Operate as a liaison between leadership and clinic staff to ensure quality and efficiency of patient service. This may include meeting one-on-one with managers and/or staff to assess, educate, and review data on quality, service, teamwork, and integrity relating to the work of clinic staff members.
• Communicate and partner with Revo departments as needed
• Resource to staff and physicians related to IT, EMR and PM.
• Communicate and train existing staff on updates and new process change including EMR and PM
• Resolve patient complaints and concerns in a quick and efficient manner to provide a high level of patient satisfaction and quality service.
• Provide backup support for Supervisors/Leads when issues arise with illness, job position changes and leaves.
• Effectively recruit, train, manage, and retain employees
• Responsible for the coordination of the weekly clinic schedules including staffing and providers for appropriate patient access.
• Conduct frequent, timely, and appropriate communications with employees through meetings and one-on-one sessions; actively participate in meetings and other communications processes; share information timely, accurately and completely with others, as needed
• Conduct annual reviews of direct reports, including determination of any relevant compensation adjustments
• Complete all payroll processes as needed in HRIS, including leave of absences, time off requests, job changes, department transfers, terminations, etc.
• Occasionally participate in community functions relating to OGA outreach events throughout the year.
• Any and all other duties as assigned

• Bachelor's degree in related field preferred
• Minimum of 1 year supervisory/leadership experience. Healthcare setting preferred.
• Working knowledge of all applicable laws, regulations, and guidelines

• Actual starting pay will vary based on education, skills, and experience.
• We offer a comprehensive benefits package - to learn more .
  • Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.
  • All employees, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.

• Frequently lift up to 50 pounds independently and occasionally up to 100 pounds with assistance.
• Requires the ability to stand, walk, bend, and move continuously throughout the shift.
• Must be able to frequently perform physical activities such as pushing, pulling, and reaching.
• Visual acuity to read electronic and paper documents.
• Auditory ability to participate in phone or video calls clearly.
• Manual dexterity to operate standard office equipment (e.g., computer, phone, printer).

• Clinic

Ability to:

• Comply with company policies, procedures, practices, and business ethics guidelines.
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance.
• Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines. Prioritize workload effectively.
• Communicate respectfully and professionally in face-to-face, phone and email interactions. Apply principles of logical thinking to define problems, establish facts, and draw valid…