Emerging Store Manager

Join to apply for the Emerging Store Manager role at Walgreens – Maple Grove, MN.

Supervises customer service associates and designated hitters, manages the front end of the store, and provides recommendations on the overall operation of the Pharmacy and Retail Store. Supports the Store Manager with store operations to achieve company deliverables, works alternate schedules with minimal overlap, assumes responsibility for all store activities in the Store Manager’s absence, ensures proper merchandising, protects store assets, and improves sales and profitability.

• Engages customers and patients by greeting them, offering assistance, and resolving complaints promptly to ensure a positive experience.
• Monitors service, provides coaching and training, and develops improvement plans for front‑end and pharmacy interactions.
• Accountable for improving overall customer service metrics.

• Supervises store operations and team members, assigning daily activities, delegating tasks, opening/closing, approving time records, and managing scheduling conflicts.
• Collaborates with external partners to drive store success and supports the Pharmacy Operations Manager with community outreach opportunities.
• Leverages data, analysis, and staff input to make fact‑based decisions and monitor impact.
• Controls cash management, including register counts, bank withdrawals, armored car pickups, safe deposits, and bookkeeping.
• Manages front‑end and pharmacy inventory, completes resets/revisions and price changes, and trains staff on inventory SOPs.
• Executes operational feedback from the Store Manager and District Manager through delegation.
• Maintains a clean, presentable store interior and exterior; manages repairs and responds to emergencies.
• Ensures team members understand all computer and technology systems.
• Provides a safe working environment and utilizes the Security Operations Center.
• Complies with company policies, operational laws, and regulations for alcohol, tobacco, fresh food, and pharmacy products.
• Completes special assignments as needed.

• Analyzes financial and performance data independently and creates action plans to achieve business deliverables.
• Uses operating statements and KPIs to engage the team, drive solutions, and identify sales opportunities for growth.
• Supports Pharmacy during busy periods, including acting as a pharmacy technician when necessary.

• Leads and trains team members, provides coaching, mentoring, and supports career development.
• Manages discipline, coaching meetings, and recommends performance management actions, including termination when appropriate.
• Acquires and retains talent, builds a diverse pipeline of future leaders, and manages staffing needs and hiring decisions.
• Ensures compliance with selection, recruitment, record retention, and training policies.
• Establishes a culture of accountability through clear expectations and performance plans.

• Completes the Store Manager learning and development program and all required courses, certifications, and trainings.
• Monitors personal performance, seeks feedback, and maintains an Individual Development Plan.
• Obtains and maintains valid pharmacy technician license as required by state.

• Communicates regularly with team members through one‑on‑one discussions and group meetings.
• Assists the Store Manager in planning and communicating company and store strategy.

• Bachelor’s degree with a solid academic record (all majors welcome) OR a successfully completed Walgreens Community Internship Program OR High School Diploma/GED with two years of supervisory experience.
• Demonstrated leadership, strong business acumen, professional ethics, self‑motivation, and communication skills.
• Completion of LEAP or willingness to complete Walgreens Leadership Essentials training within 12 weeks of start.
• Fluency in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evenings and weekends.
• Willingness to accept promotion to Store Manager, including potential relocation.
• Ability to transfer to other Walgreens retail assets within the same hiring area.

• Bachelor’s Degree.
• Internal candidates:
  Management experience supervising and assigning work; experience in both front‑end and pharmacy.
• External candidates:
  Business majors with prior retail or food industry experience.

We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans.

This information is provided to promote pay transparency and equal employment opportunities ary range: $45,000 – $71,550. The role will remain open until filled. Benefits: